浦那麗思卡爾頓酒店的評論

Nice clean and comfort with superb service and location. I will visit again

I had a great stay at the Ritz. It is definitely a 5 star hotel, and felt extremely luxurious. The only thing I didnt like was that the bed was too soft/plush for my tastes- it was definitely on the extreme plush end. Otherwise, my experience was perfect. The food was outstanding and so was the service. Everything was immaculate. It felt like an oasis. This review was requested on behalf of Peng (at this Ritz, they give you a QR code that takes you to the Trip Advisor page, and tell you the name of who helped you. Kind of smart marketing, since otherwise I probably wouldnt be bothered to write a review). Anyways, Peng did a great job welcoming me to the Ritz in the lobby and helping me with my luggage. I want to specifically mention two employees who did *not* request a review, but who were outstanding. Lanu at the spa was extremely kind and welcoming to me when I was killing time before my flight. And Jeena in the lobby was an absolute angel and went out of her way to get me a cab to the airport - she truly went above and beyond.

Wonderful experience at every stage. Handled a corporate event, so booked rooms plus the banquet. Met with pleasant smiling faces of Reshma, Din Din, Esther while entering the hotel. They make you very welcome and instantly you feel you are at the right place. Dinesh with Pang at the concierge are very helpful, very happy to make you at ease while they sort out your bags, and anything else under the sun. Jayant and Kanish, ***** with Winoma ensured that all our delegates checked in smoothly, and did what ever they could to accommodate special requests. The entire restaurant staff, under the guidance of super chef Manoj were very efficient. Special mention to Ayan and Chanchal who served all our clients with a smile. I can still remember how we gorged on the sea food and the patisserie. We had already conducted a recce, but staying in the luxurious spacious (standard) rooms of The Ritz Carlton was a step-up from the various other hotels we use for our events. A few view options from the rooms, one is a huge concrete park between the hotel and the adjacent office buildings, and the other would overlook the golf course across the road. The events team cooperated well with our production team, so thank you!

"From the moment we arrived, Saurabh at the Ritz Club in Pune set a new standard for hospitality. His impeccable attention to detail, coupled with a warm and genuine demeanor, made our stay remarkably special. Saurabh's dedication to guest satisfaction was evident in every interaction, making us feel valued and well-cared for. His ability to anticipate our needs and exceed our expectations was truly commendable. We are grateful for the outstanding service provided by Saurabh and highly recommend him to future guests for an unparalleled experience at the Ritz. Thank you, Saurabh, for making our visit extraordinary!"

Exceptional friendly, proactive and thoughtful service. Amazing how the entire staff acts as one family with very high values and customer focused work ethic. Of course all the luxury services were also nice! A special thank you to Amaan, our in-room attendant, who remembered every detail of our preferences and habits and steered his team accordingly. Exceptional.

Wat een heerlijk hotel midden in de drukte van de stad. Top service, mooie klassieke kamers en een ontbijt dat hemels was. Zo veel keus en zo vers. Ook op de kamers perfecte service. Ik vond zelfs een handgeschreven briefje op mijn kamer waarin werd aangegeven dat ze een bloemetje op de kamer hadden gezet. Koffie thee en water en een goed gevulde mini bar. Het restaurant (three kitchen) was geweldig. Ben je in Pune kies dan zeker voor dit hotel (en doe dan ook een keer de high tea). What a wonderful hotel in the middle of the bustle of the city. Top notch service, nice classic rooms and a breakfast that was heavenly. So much choice and so fresh. Also perfect service in the rooms. Housekeeping is awesome. They even wrote me a handwritten note and made a flower arrangement. Coffee tea and water and a well stocked mini bar. The restaurant (three kitchen) was great. If you are in Pune, be sure to choose this hotel (and be sure you have the high tea once).

The hotel was amazing! Never had I experienced this level of hospitality where the staffs went above and beyond to make sure we have a good stay, from the staff at the front desk, to the staff at the fitness center! I had a small incident in my room, and they made sure to check with me if I am alright after. Even after we checked out, they allowed us to use the showers before we left for the airport. Thank you to everyone in the team for making our stay memorable!

The good: Effortless experience. The property is very well maintained and the staff are very hospitable. The rooms and spotless and very well stocked. The not so good: I had issues with the air conditioning (didn’t go below 22C even though it was set below) which was not so nice. I alerted staff to this, and they said it should cool, but didn’t see any improvement). Also, one of the lights in the room wouldn’t go off- had to call maintenance to fix this. What I liked best: The pool and spa area are perhaps the best in the country. With some minor improvement, this hotel could possibly be the best in the country.

It was an amazing stay at Ritz-Carlton Pune. Extremely well maintained hotel with super professional staff and wonderful hospitality. The location of the hotel is pretty good with proximity to some good restaurants in KP. The breakfast buffet spread was huge and delicious too. We celebrated our anniversary and we couldn't have asked for more. Special mention for Chinu who made our anniversary special by making special arrangements for a cake and room decor with a personalized touch. A memorable experience and definitely visiting again.

Prajakta Gole has been a fantastic chef and she has cooked bespoke tasty Indian curry , that tastes amazing. Jalebi on top of it was awesome Definitely recommended to visit at Ritz Carlton Three kitchen restaurant. All my colleagues having a good time here.

I have been to The Ritz Carlton for Jak World Event, it was a wonderfull experience. I specially want to thanks Nitin from security, he helped us in finding cab and shifting our language, such a great chap he is, wonderfull, I'm soo happy with the professionalism shown by him. Thankyou team Ritz Carlton, see you soon.

An evening of sheer delight! Nini, Shaheen, Anisha and Angela from “The Aasmana” transformed my evening into a culinary journey of bliss with their impeccable suggestions of the finest cuisines. Their warmth and hospitality, set against the backdrop of our luxurious property, created an atmosphere of pure joy. Thank you for the unforgettable experience filled with love and care. Grateful beyond words!

This is the best hotel I've ever stayed at. Incredibly luxurious and great staff. I highly recommend the Sunday Brunch as well in the Three Kitchens restaurant. The rooms are big and everything was perfect. I will for sure go back as soon as I can.

Exceptional hotel with outstanding service, I had the most incredible time and the staff were just incredible ❤️ The food was excellent with many choices and the rooftop bar had a very cool vibe and great views. The rooms were very spacious and convenient x