Hotel Rupasi Bangla

I ***** with my wife checked in to the hotel and came to know that the water pump is not working and it was being repaired. After around 3 hours, one person at the reception would say that repair is done, while another would say it's underway. We faced huge problem due to this. We eventually found hat there was no water in the bathrooms again from midnight onwards. And eventually we had to check out early. There was not even a single step taken by the hotel staff to address the situation. Pathetic service at its worst.