chesterfan51
2024年5月23日
I booked in February, paid a deposit and received confirmation, both verbal and in writing, of a suitable ground floor room. 24 hours before I was due to arrive, I received an email stating that my room had been cancelled but they could offer me a first floor room ....... knowing that my mobility issues made it impossible for me to get access to the room. I'm angry and disgusted. Do not trust this hotel.
翻譯