魁北克城O'Neill House附近酒店

優越的地理位置,從外部和內部都可以輕鬆進入房間。酒店乾淨現代。我們吃了一頓豐盛的歐式早餐,女主人非常迅速和樂於助人。我們花了3天時間,我們很享受我們的住宿,我們強烈推薦這家酒店

這裏的工作人員都是臨時的,我遇到的最好的一些,包括頂級酒店。他們都是專業的,有禮貌的,友好的和樂於助人的,所有的微笑,沒有什麼太麻煩。關於旅遊景點、方向、當地人吃飯的地方等的建議都是沒有提示的。我們想要房間的壺,他們提供了瓶裝熱水。行李給我們帶來了。每個人不斷的微笑。特別是凱瑟琳太棒了。電梯不工作(帶大行李箱的樓梯不好)位置:需要出租車或2輛公共汽車,或從老魁北克步行30分鐘(上山)。隔壁的比薩餐廳,地鐵和街角的當地酒吧,以及沿路的超市。房間。乾淨整潔。由於Covid(這沒有道理-當然Covid是一個清潔的理由!)所以沒有家政服務。有點小邊。早餐-令人失望。廚房仍然因爲Covid關閉(儘管現在許多其他店都開門)。一個蘋果,麪包和紙箱橙汁在袋子裏留下了很多東西。在後面停車(儘管我們沒有使用它)。游泳池 - 不是最好的,但非常充足,溫暖(一旦您進入)和乾淨。提供毛巾。房間,設施和工作人員,是的,我會再次使用 - 它物有所值。位置讓我很討厭。

Wonderful stay - the property is as charming as it is convenient. We had the studio with kitchen on the ground floor. The back door opened right to our private parking space so it was really easy to get around. Everything was spotless and well appointed. We checked out the terrace but of course it was cold and covered in snow. It’s sure to be wonderful during warmer months. The guest portal is very helpful. This was our first visit to Quebec City and our son’s first visit out of the US - this made a terrific first impression! There are restaurants and shops up and down the street. We would definitely book again in the future. Thanks especially to Jade, who was consistently patient with my questions!

位置極佳，如果樓層高且房間朝東的話，酒店景色可以基本俯瞰整個魁北克城以及城堡。入住期間被告知頂樓的早午餐廳僅有周末才開業，比較令人無語的事晚上十一點半入住前台空無一人，唯一的聯繫方式就是前台的電話，等了約10分鐘前台員工才到崗幫助辦理入住。房間設施也比較老舊。

一個人帶兒子出遊，選擇了連鎖品牌，位置雖然不在老城，但步行到比較遠的芳提娜城堡也都在15分鐘以內，可以接受。酒店設施比較新，大堂也很大，小童到店有糖果棒冰果汁贈品。服務態度可以，但響應效率度不能跟國內酒店比。這次入住有一點非常不滿意，就是衞生。下午1點到店，説是已經安排好了房間，剛進房間看到桌面上有白色可疑物體，但沒在意，直到洗澡完拿大毛巾擦頭髮，發現揚了一衞生間的小灰塵，當時以為是浴巾質量問題。半夜用手機電筒照亮上洗手間，偶然看到床頭櫃上厚厚一層白灰，我拿着手機再各處都查看了一下，到處是看似長久沒有擦拭的灰塵，白白的像皮膚屑，非常嚇人。因為衹住一晚，跟酒店投訴了也衹是跟我道歉了，無法彌補我後半夜猶豫看到恐怖灰塵後的徹夜未眠。

The pros, location and hotel room is good. You can walk to the tourist attractions as it is closeby such as hotel frontenac, the citadelle and the lower quarter via a funicular lift. I love that it is spacious and has good strong water pressure and the staff are polite and proffesional. The cons I was allocated a room which is not at lift level. More like in between floors. I did not find this info in their website when making booking. So when they mention they have lift I assumed it stops at every level. I tried to request to change but was told they are full as it was close to weekend. I stayed from wed to friday. So i have to walk up and down 2 flights of staircases daily for 3 days with knee joint pain. The staff offered to help with my luggage so that help solve the problem. Also the room will only be clean after you check out. I dislike seeing unmade beds and trash fill up. So ended up making own bed.

問題:-6樓房間沒有熱水。酒店把我搬到右下方,還是沒有熱水。酒店經理打電話給我升級到7樓更大的房間,但不能保證有熱水。我拒絕了,因爲這不是解決問題,我已經解決了。我說如果她能先去檢查一下,確保房間裏有熱水淋浴,他們計劃把我搬到那裏去,然後我再也沒聽到。-電視櫃台和檯燈所在的桌子上都有水印。-WiFi不是希爾頓榮譽,而是希爾頓客人,與萬豪酒店的問題類似:仍然顯示無擔保網絡,諾富特是WiFi登錄頁面而不是希爾頓榮譽。-房間很暗,只有一盞燈。優點:-工作人員很有禮貌,這是一家罕見的酒店,客房清潔工作做得非常好。不幸的是,由於缺乏熱水淋浴,這是標準預期服務的一部分,而且是5個評分中2個的主要原因,因此無法令人滿意。如果提供熱水淋浴(不冷也不暖,但很熱),這家酒店至少可以獲得4或4.5星級評價。

Stayed here for 3 nights whilst visiting old quebec. If you can manage an easy 10 minute drive into old quebec, this place is ideally located. In a quiet, nice, clean neighborhood it has great facilities to hand. There are gas station, Tim's and local store within walking distance, and lots iv great restaurants nearby. The rooms are spacious and clean and quiet....I got the impression we were the only one in there! Downsides....the staff were somewhat matter of fact at reception, no info about spa, Cafe etc, just here's your keys, sign here. We stayed in what looks to be a new addition to the hotel and the elevator can only be described as the slowest in Canada, I get it, it's a disabled use friendly one, but be prepared to wait for it! The stairs are not an option when you have heavy suitcases.

Arriving at Loulou's is like coming home. André greets us with his boisterous ”Bonjour,” and we are immediately into a lively conversation. We regularly stop at Loulou's to spend a day in Old Quebec: buskers, crêpes, the boardwalk... Charny itself is such a find example of an old Quebec village, just walking those streets is fun (or we go over to view the falls). I particularly like the enormity of the old church.