諾克斯堡伊克諾旅館的評論

Me gusta la localización y el trato al cluente fue excelente

The staff was very nice and respectful it was clean well maintenance and I have a lovely night slept good

First problem was having to pay a pet fee for my service animal, and when I told them he was an ESA, they said they allowed dogs but not generally cats. Even though he’s certified. So was frustrated there. Second problem was the smell, while it wasn’t potent, you could clearly tell smoking was done in the room even though I booked a non-smoking room. Third were the stains on everything. From the sheets to the mattress cover to the towels. There was very little space on the bed that had no stains. And all the towels I had in the room had stains on them. Very disappointed in this stay. I usually have a great visit and prefer to stay at Econo lodge because I am a Choice Hotel Member, but I would not recommend this location.

The good- Price was great, 45 min or so easy commute to Louisville. Food and walmart/ shopping nearby. Staff was excellent. The bad- hardwood floors were sticky and dirty, not the cleanest; walls are thin and was woken up several times by a couple next door arguing. Instead of charging my card $50 for a deposit like they mentioned, they charged me for the entire amount of stay again for a deposit which basically crippled my trip.

Supposed to be a non-smoking room, but it's very obviously regularly smoked in, as I suspect all their rooms are. Smelled absolutely horrid, but that's what you get for the price I guess.

I liked the location, pretty close to anything I needed. The bed was horrible, super lumpy and squeaky. Definitely needs to be updated!

The staff was great when i checked in. Very nice and helpful

Convenient location. Staff was extremely friendly. The wifi did not work from our room. i was able to get on it in the office, but dropped when i was headed back to my attached (same wing) first floor room. i was trying to communicate with a pediatrician about medication, so I was NOT happy, but the “spotty wifi” (clerk’s words) were my only complaint.

was a good one night stay. the shower head was horrible. the bathroom door was too close to the toilet bowl the furniture was dated

Very low budget I would never stay here again and I wouldn't recommend this place to anyone

“I am so appreciative that there exists a place that still values customer service throughout the hotel. The staff were phenomenal. It is refreshing to see family values still remain at the forefront. It is an example of how business should be done. Keep up the great work. Keep doing this and you’ve made a customer for life.”

Rooms were clean and staff was welcoming.property is upgraded a lot from my previous stays and management trying best to keep up to date.

Very nice/polite manager. Willing to help at any time of the day.

For the price it was good. No issues. Hard beds but the rest was good