舒適套房酒店(Comfort Suites Elizabethtown)

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We stayed on the 3rd floor and it had a very strong smoke smell. The worse part was our room had no heat. We got in late and room was freezing. We turned up heat and crashed but it was still cold when we woke up.

Clerk was sweet. Room - thermostat didn't work right, clock wasn't working, beds and pillows were comfortable, had to hold handle down to flush, vending machine was out of order. Breakfast - food was cold, orange juice watery, no apple juice.

Booked the room on the spur of the moment to split our trip up. Everything was amazing. Kids wished the pool was open but unfortunately it was not. Other than that, there were no issues at all.

The only reason we booked here was because they had a pool and hot tub. When we got there they had a sign hanging up saying they were out of order. No one bothered to let me know they were out of order. I would have canceled our booking and went with another hotel. Since we didn’t have the pool or hot tub we decided to watch tv, well half of the channels didn’t work that were listed. Even the vending machine wouldn’t half work, it wouldn’t take any bills and they wouldn’t help with it or give any change. We should have stayed somewhere else.

Very neat and clean and very comfortable. Very polite staff and helpful. Our dislike would be the smell of the room as we ran the a/c the smell of cigarette smoke was in the room which gave us a difficult to breathe thru the night

We actually got there late on Sunday night. We were sitting in stopped traffic down past Louisville & did not get to the hotel until 11 pm. We were there only a few hours but was nice. We saw the breakfast but did not eat. We had to get to the hospital. My brother was having surgery. Thanks for making it an affordable place for us to get some sleep & be gone quickly. The hospital was only 10 minutes away.

Everyone at the hotel was very nice. The breakfast had a lot of good choices, and even our last day there, the breakfast was out early so we could grab some before leaving for the airport. I loved the pillows here and the little couch & ottomans in the room. Very comfortable!

Very clean, great location, excellent staff. The room was spacious and comfortable- especially the beds. A few minor inconveniences like the pool was down for maintenance, not celiac friendly and the tv was difficult to use but overall a great stay. The staff did what they could to help.