TownePlace Suites Raleigh-University Area

Service: Catherine at the front desk was both extremely nice but also efficient in providing customer service. She is a great asset to your team! She was friendly and cheerful, which made me feel at home after a long travel journey. The second night of my stay, I asked to be moved rooms due to a noisy neighbor but the front-desk agent refused saying that I had to have asked during the morning. I didn't hear any neighbors the days afterwards but would've had a rough stay had the noisy neighbor continued. Room: I stayed in a Studio, 1 King, Sofa bed room, which was clean, looked new (no smudges on surfaces or threadbare carpets) and well-appointed. The bed was firm with a plush duvet. The bathroom fixtures were solid. The first night, I could hear my neighbor was snoring loudly, which indicates thin soundproofing. I didn't hear any neighbors the days afterwards. Location: The hotel is away from Downtown and off the freeway so not close to much. The pros are the hotel is pretty quiet (no sirens / loud cars) but a further drive to restaurants, events, etc. Value: I reserved my room for $235.75/night over four nights. While the service was great and room was new, it felt a bit on the pricy side to pay $235+ not for an extended-stay hotel.