威爾住宅酒店(Hotel Vel Residency)

Hotel staff very rude and unprofessional No restaurant in hotel Tea order from hotel they bring tea in disposable glass like footpath dhaba No water bottle in room given tap water in flask Bath room very dirty salty water in bathroom Water press in flesh and shower Blanket was very durty and with out cover Bed sheets are durty Towels are dirty Never recommend this hotel Wastage of money

A bad stay experience indeed ! We had booked at this hotel through GoIbibo for two nights. First impressions : the hotel is located a stone throw’s distance away from Agniteertham (where you take a dip in the calm ocean before you go for Darshan), the hotel is located in a narrow street where you shouldn’t go with your vehicle but they have a private parking located 100 metres before the hotel where you can go and park your vehicle. The hotel’s staff including the owner came across as decent people and room was fairly okay wherein the washroom could have been more clean for the price you pay per night compared to other properties in this area. The worst part however came later into the night as we were hoping to get a good night’s sleep after driving for over 12 hours to Rameswaram. There was a rowdy and extremely noisy group of people who checked in around 5 am in a room at the top floor as our room and made life hell with their chaotic behaviour that came straight out of a Fish Market scene. We contacted the Hotel ***agement including the owner to calm these urchins down but in reality the owner didn’t make any serious attempt to ensure that the noise levels came down and in the end left the matter to be settled between us and them. Later on instead of being regretful and trying to control this situation for the next night this particular group’s behaviour was being sort of justified by the owner that they had children and that’s why they were uncontrolled and blah blah…we had to drive next day for close to 12-15 hours and instead of wasting another night with the iditiotic chaos that was to follow, we decided to checkout a day early. You may have all the amenities of the World in a Hotel but if you can’t peacefully sleep at Night as that’s the bare minimum requirement when I look at a place to stay then everything else is useless to me. No refunds, we wasted our night and money, expected better response from ***agement but they were not interested at all, please do think twice before staying here considering the aforementioned points, next time I am going to book a lodge as so ***y of them are located in the vicinity at 1/3rd of the price. The only reason I booked this property considering there will be some minimum set of standards maintained and basic rules enforced but alas it was a disappointing experience indeed.