凱藝酒店(Quality Inn)

Friendly, efficient staff. I was able to check in early. They're doing some renovations, so there was some excess noise but the rooms were clean.

The front desk ladies were very friendly and helpful! But the rooms need lots of attention. Very dirty. Looks like when we checked out one of the cleaning ladies had their kid or kids with them.

Ceiling in upstairs hall has severe water damage. Upon arrival our rooms bathroom was still dirty. Stains on the wall and tv and remote was nasty. I cleaned that part myself with wet wipes. Area feels safe. The breakfast was good despite all the other issues.

The old saying you get what you pay for. If you’re just looking for a cheap place without any expectations, than this is it. Nothing to write home about. Bedding gives new meaning to “crisp” sheets. Sounded like paper bags. Pillows were crunchy. Sheets had stains and rips. Every time the heat came on it sounded like a train. Cold air draft coming inside room from under the air/heat unit.

Average stay - decent breakfast. The hotel doesn’t have an elevator to second floor. There aren’t many covers on bed for warmth.

We were disappointed in the breakfast. No hot foods and the rest of the food was limited.

Our trip was really good. The hotel associate was really nice! Will definitely stay again when we pass through!

They require you to pay a $100 deposit. With a note at the front desk stating that if you pay cash you will get back at check out but otherwise the deposit will be returned to your account in 7 to 14 business days. I have never had to pay such a high deposit before, especially for a subpar hotel. Our room was clean for the most part but had trash between the headboard and nightstand and things like that. The room had several issues. The hand towel rack kept falling off the wall. The plumbing in the shower was messed up where the faucet stuck out about 6 inches from the wall. The hotel looks old and put together sloppy. It was not horrible but I would not stay here again.

I would like to talk to management about our stay. Our TV did not work and when told they said they can do nothing. Our toilet in the bathroom came off the floor everytime we used it.the shower leaked water all over under the tub into the floor. The lamps flicker on and off so having a light on was a challenge.Our group had almothe whole top floor and do every year but our room was junk.