HOF-城市牆別墅(House of Fisher - City Wall House)

Terrible experiences: 1) Trip didn’t remind us there is no check in service on site, we had to call them and pay 150 pound in advance online, 2) when we got in at 11 in the evening, the 3 radiators were out of order when the temperature was minus 3. We called them again and again, they couldn’t send any staffs to check n fix it. After mid night, they finally brought 2 mobile heaters. I think Trip must remind the clients what the booking conditions is.

I took a one bedroom appartment with with wife and daughter. The appartment had all the aminities that we needed, hotwater, kitle, ironning board with iron. two tvs. We were coming to UK using BA services, our flight was cancelled and we had to shift our booking, Mr. Edd (properties Manager) rescheduled our stay during a peak period. The location of the property is strategically located in the city center, with all shops restaurants, buses and train station around the property. They property management were very helpful and very fast in responding to any query.

This apartment is in a perfect location. I even got a free upgrade from studio to one-bed. The view from the window wasn't very attractive, but the property is clean, well equipped and comfortable. Easy check-in instructions.

The apartment is clean and comfortable. Great location, few mins walking distance to the mall and supermarket. The apartment is noisier than we expected, many buses pass by the main road, can hear clearly what the people talk on the street.

Just come back today from staying in the studio flat. I would easily stay here again. It was an easy check in. You get emailed with a request of ID requirements they need and once you’ve confirmed this they then send you a link to pay for the stay at the apartment and a deposit which is refundable depending on any damages etc. Clean linen supplied, with also cutlery, plates, mugs, pans and pots etc. Was a lovely spacious clean place to stay. It honestly felt like a home from home. For a couple who just wanted some ‘us’ time without work etc constantly getting in the way. It was relaxing and for a women I felt safe and secure in and around the building when I wasn’t with my partner. Michela from guest services was polite and friendly with a ‘can do attitude’ and helped with queries I had and made me feel at ease. Thank you Michela. Your central to everything and everything was in a nice walking distance. I can’t wait to book again and this time dependent on work I hope it’s longer than two nights! See you soon!!

It’s all excellent. The property has well maintenance. Kitchen appliances , bathroom, heater are well-functioning. The location is very good, close to walking street and you can walk everywhere in reading.

This apartment is well maintenance. All electrical machines are well-functioning. The location is excellent too. It’s close to shopping street, inside city, so you can walk to every attraction. Space of room is large and comfort.

Good location , easy entrance instructions apartments are relatively well maintained - kitchen area slightly shabby but ok