雙贏河娛樂場度假村(Win-River Resort and Casino)

Stayed one night, visiting family in Redding. Nice room, bed was amazingly comfortable. Shower pressure was awesome. Front desk and housekeeping staff were very nice. Only annoying thing we didn’t like was the bathroom door slammed or auto-shut. ****** was fun for an hour - noticed not a lot of people playing at the tables but the slots were very popular. We did have a great time and price was right.

I call the hotel earlier to check if they have transer to the airport and the answer was yes. They asked me of my name and the reservation number and i was all set to be picked up 5 am. I was unpleasantly surprised during arrival when i asked about my transfer and they didnt have any record of my call, who i spoke to. Front desk told me that they are going to do a little investigation. In the morning they told me that i showd call at list 2 days in advance to request that. No one apologized for my discomfort. No one say that they are sorry. It cost me 35 $ to get to the airport by taxi!

The restaurant and bar were very understaffed for a fight night. We went in to eat breakfast at 830 and didn't get to our breakfast and tell 1030 which made us late for checking out. When I ask for a late check out. The front desk was very rude and said that they would charge us after 10:30 even though it was their restaurant's fault.

This is a great place to go traveling through like us. My only complaint is ******* booked a room that was already booked but the staff was so great they upgraded us because of *******s mistake!

No valet . No pool/hottub. The restaurant was horrible food and service took forever they were short staffed. Though the night manager at the front desk and the server were apologetic and nice. The room was dirty and smelled like mold/musty

Very smoky smell all through the hotel, smoking slowed in ****** but they couldn’t keep it from the hotel rooms. Older and needs a remodel or update.

Great ******, event venue and hotel. Super friendly staff, good energy, modern and lots of options for entertainment and dining. Will be back.

Beautiful room, great value for the size. All of my daughters wedding party got ready in our room.

Terrible front desk service waited 2 1/2 hours after check in time for our room lady was rude at front desk I was not happy