OYO 雷德伍德福爾斯酒店 - 近傑克波特娛樂場(OYO Hotel Redwood Falls Near Jackpot Casino)

Muy bonita!!

This was a trip for my Daughter’s wrestling sections. First I wanna say customer service was great. When we arrived our wait time was less than 5 mins. They overbooked so we didn’t get the doubled bed room we booked. Other guest were having issues with their room keys. The clerk had to stop helping us with check-in to attend to that issue. We chose this hotel because it advertised a pool/game room however at check-in we were told that there was no pool. This was very disappointing as we were traveling with 3 kids that were excited about swimming. The room was honestly ran down. It felt dirty! If this hotel was wasn’t 3 hours away from home and my daughter didn’t have another round of sections the next day we would have left that night. There was stains all over the pull out couch cushions. The pull out bed I kid you not looked like it was borrowed from the 60’s. There were old cake wrappers stuffed inside. One of our room keys didn’t work as well. I was really disappointed, we had it booked for 2 nights but checked out the next day. Probably one of my top 3 bad experiences with a hotel/airbnb stay.

Cobwebs, dead bugs, ceiling stains and door didn’t lock but I guess you get what you pay for. On the bright side the bed was clean

The complimentary breakfast didn't have much in the way of breakfast food choices.

There is never anyone at the front desk. Wifi works part of the time. The outside of the hotel is in major need of repair. Not even a hot pot of coffee in the morning. No one at the desk when I and other guests checked out at 7:30 this morning

Third World quality. You get what you pay for this day in age. Man at the desk was very friendly and tried to be as helpful as he could. television would not work at all When we got it fixed was very limited on choices of channels. I just wanted to watch Sunday night football and when I finally found the broadcast only choice I had was the Spanish broadcast. With poor reception. Bed did not have any kind of bedspread on it, mirror in room was dirty, fixtures in the bathroom very very old and fungus stained tub. The review that described it is grimy and not safe was fairly accurate. As I stated, the gentleman at the front desk was friendly and trying to do as much as he could in fixing the TV, and eventually did get the problem fixed. I travel 2 to 3 nights a week And will never make this mistake again. I don’t know what I was thinking this time.

Although it's certainly not The Ritz, it did the job for the one night we had to stay in the area, and we couldnt beat the price! The front desk gentleman was very nice and accommodating, the room was clean and they had a shuttle going to and from the ****** for the concert. We stayed Thurs. night through Fri. morning and they had a decent continental breakfast available.

Location is good. Lobby is B-squad at best. Rooms are acceptable but nothing special. Exterior has been partial done for MONTHS. Scaffolds still present near the front door. Groundskeeping is poor.

This is a two part review. Our room was what we needed. It was clean and had all the necessities for our one night stay. The bedding wasn’t fancy but served it’s purpose. The checkin was smooth. They had stepped away from the counter, but left a number to call and the gentleman was right down. He was friendly and professional. So in both respects this was good. Now the other part: The building is quite dilapidated. The paint is peeling everywhere and there were numerous holes in some of the boards. The sign and the condition on the building made it seem like it was abandoned. There were a few cars out front so I knew that was not the case. The entry was cluttered and very uninviting. There were a few broken tiles just past the desk and the carpet in the halls is quite outdated and stained. They had air fresheners in the outlets, which I had never seen before in any of my stays at other hotels. So to recap: One one hand the room was quite clean and adequate and the staff was great, but on the other hand the building needs work and the clutter all around plus the peeling paint makes it look dodgy.