老護士家庭旅館(The Nurses Home Guesthouse - Reefton)

I booked a twin unit for my son and I for today. We arrived but there was no response when I rang the bell nor the managers cell phone. The latter call asked me to text so I did. No response. So I called the land line and was advised to call the mobile which I did only to get the message to text. I am still waiting for anything, have booked in elsewhere, cheaper, and will cancel payment

The property was clean & good for what you pay. Sarah was fantastic & was friendly & helpful. Chontelle (Manager?) on the other hand, wasn't. She stated that I should be more resilient travelling on my own & I shouldn't be fazed by the lack of women not staying there. And that most of the men worked for a good company & were respectful. Then said I was lucky she replied. I didnt feel lucky. NEWSFLASH some of the most abhorrent rapists & murders have been charming & respectful! Im not saying they were but the point is being respectful doesnt deter someone coming into your room at night or stealing your stuff. Locked doors & windows do. This appalling comment was made because I asked for a secure room for myself & my property & the room wasn't. I only discovered this when I was about to go to bed around 9pm. An appalling thing for a woman to say to another woman. Sarah showed more concern for my wellbeing than Chontelle did. I left in the middle of the night because if the Manager says this, it indicates a lack of concern for her women patrons & that made me feel unsafe. I asked for my money back, but again, the customer service was lacking. ******* said because the booking was completed, it was out of their hands. It wasnt completed by me, I left during the early hours. NEVER AGAIN.

Have stayed here twice now and very happy with my stays. Good beds, well equiped kitchen and nice lounge. Have found the staff to be very friendly and helpful. Location is fine, a short walk from town and food outlets. Good parking spot for cars and motorcycles. Showers and bathrooms are clean and there’s plenty of hot water.

Rooms were very cold, no heating. You can hear everyone on the same floor which may it hard to sleep. Property is very run down, definitely would not stay here again.

Lovely room clean comphy bed, communal living areas which was great to meet other guests. Friendly welcoming staff, most of the hotels in the town were hospitable , dinner at Dawson's Hotel delicious. Totally recommend the Old Nurses home .

Best stay so far in NZ. A very charming place. Comfy beds and very clean. Handy to walk to the A&P show and to the shops.

Very clean, good value for money. Very helpful, pleasant staff, grounds very well cared for and attractive, easy parking..

A great blend of history and convenience. Comfy rooms, nice lounge and kitchen. Handy location.Good value for money. Some additional kitchen items like a coffee plunger would have been handy.

I canceled the booking 2 days before the date,via email txt and ph call.They withdrew the $ from my credit card 2days after cancelling .After 5 phone calls and 3weeks I still haven’t received my refund.