「Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.」
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive坐落於卡曼海灘中心地段,距離第五大道和卡門海灘主海灘僅咫尺之遙。 此全包型住宿距離馬米塔斯海灘 0.1 英里(0.2 公里),距離普拉亞德爾卡曼海運碼頭 1.4 英里(2.2 公里)。到全方位服務的 SPA 放鬆一下;在這裏,您可以享受按摩、身體護理和麪部護理。一定要去體驗3 個室外游泳池、室外網球場和桑拿等度假設施。此住宿的其他特色包括免費 WiFi、禮賓服務和禮品店/報攤。住宿設有 7 間餐廳,您不妨選擇到Pelicanos享用無國界融合菜,也可以待在房間裏,享受 24 小時送餐服務。此外咖啡館還供應美味點心。如果想喝一杯,放鬆一下,可以去泳池酒吧;此外還有 5 間酒吧/酒廊和 3 間池畔酒吧供您選擇。特色服務/設施包括24 小時商務中心、大堂免費報紙和乾洗/洗衣服務。計劃在卡曼海灘舉辦活動?這家住宿擁有 630 平方米(6781 平方英尺)的空間,包括會議場地和會議室。酒店提供免費代客停車。有 524 間空調客房提供室內私人熱水浴缸和LED 電視;您定能在旅途中找到家的舒適。您的加厚層卧床備有羽絨被和高檔床上用品。客房設有私人陽台。提供免費無線網絡,方便您與朋友保持聯繫;衛星頻道可滿足您的娛樂需求。
「The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.」