在索里達瑞達德尋找度假村

「Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.」

「The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.」

「服務很好吃的很好風景也很好，美中不足的就是房間內太潮濕，內陸的朋友們可能會不太適應。房間內裝修比較現代，但對於住慣了國內好酒店的朋友們來説還是有些差距，所以沒必要抱着太大的幻想。用了房內的pad叫餐居然沒上，非得我打電話提醒才知道，比較掃興。還有就是這個海景精緻房約等於沒有海景，想要訂這個房型的直接定個基礎房型省省錢吧，想看海景的直接多花點錢一步到位。其餘的體驗都很不錯。」

「這是Playa Del Carmen中最好的價值。最好的一筆錢,特別是如果您正在此應用程序上預訂。美食。牛排餐廳也很棒。一切都乾淨現代,雖然不是最新的酒店。這是我們去酒店。只有抱怨他們停止了包括高級龍舌蘭酒(唐胡里奧)在內的所有」

「該酒店是令人難以置信的，非常時尚。房間絕對很棒。的設施，服務是卓越的。食物和飲料也很高。工作人員非常專業。我們真的很喜歡在那裡度蜜月。工作人員竭盡全力使其變得特別而令人難忘。唯一的不利因素是馬洛瑪海灘（Maroma Beach）大量的海藻。該酒店每天早晨清潔海灘邊，他們的工作做得非常好，但是隔壁的酒店加泰羅尼亞卻沒有。我為他們的客人整天都聞到腐爛的馬尾藻感到非常抱歉。」

「在雨林裏，環境還不錯，當然蚊子也多…飲食一般吧，不驚艷也不算難吃，服務我覺得蠻一般的，不太主動積極而且會比較經常打擾休息，隔音也不好，大半夜或者大清早的被吵醒過好幾次，最不喜歡的是把好幾隻海豚囚禁在一個小小的泳池裡…總之是非常商業化沒有什麼人情味的酒店」

「一家酒店從我預訂的網站上糾正了他們的錯誤。當我們到達時，他們告訴我們我們需要支付額外的稅費，不包括bkft。但是我們向他們展示了我們支付的行程。 Hotel（Guillermo）主動為我們解決了錯誤，這是一個很好的舉措！讓我們在美麗的旅途中享受更多。 餐廳服務員超級友善，並注重客人，這是我們一直期望的五星級服務。感謝Walter給我們帶來了美好的體驗。 也是今天早上協助我們將行李帶到樓下的那個人，Axel在服務中注重細節，認為我們的需要！！他應得的更多！ 感謝那些美好的經驗。您的同事使我們的旅行變得輕鬆而愉快！」

「硬件大於軟件，app上的訊息和實際有不一樣，管家並不是24小時在線，感覺可有可無，問前台，打房間內電話以及任何一個工作人員都可以代替管家。硬件很好，食物很美味」

「好的設施,餐廳和清的餐廳的餐飲和服務。  2個負點。1)他們你進出,賣你換個名字的共享時間,提到這是度假日計劃(2)婚禮期間海灘的區域不允許你享受,因爲攝影師在沒有申請許可的情況下到這個地方,因此這件事已經被報道,而酒店卻無所作爲。」

「對於那些熱愛健康,熱愛靈性的人,他們不喝酒和聚會,這真是太棒了」