雷克雅未克Aðalstræti 10 - Borgarsögusafn附近酒店

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

這家酒店有很多事情要做,但它被酒店許多空間的配合和完成所阻礙。總的來說,酒店只是感覺陳舊。所有大廳的紅地毯都褪色和染色,房間裏的木地板有很多損壞,溫泉已經過了它的黃金時期。積極的一點,房間的傢俱最近更新了,碎片很好看,加上我發現牀很舒服。還有,早餐真的很好!酒店的服務也很棒。但是那個spa,ugh。作爲黃金/鑽石會員是一種享受,但水療中心的狀況不佳。最緊迫的是,蒸汽房需要做一些事情,當我們在那裏時聞起來很糟糕,甚至還製造了水療中心的其他部分氣味。但總的來說,水療中心的狀態並不好,到處都是損壞。此外,如果你想探索雷克雅未克,這家酒店的位置並不好,但如果像我們一樣,你想在某個地方免費停車,讓你探索冰島的其他地方,那麼這是一個偉大的位置。

Buenas habitaciones y baños suficientes y limpios para todo el mundo. La cocina pequeña y poco equipada lo cual en Islandia es un inconveniente porque muchas veces se come de súper. Tuvimos el desayuno incluido dos noches y muy sencillo, aunque variado y suficiente.

五分鐘車程到機場。酒店提供單程車程前往機場,但如果您住在這裏,需要提前預訂。房間寬敞乾淨。浴室很棒。早餐時間安排很早的旅客。總體來說,住宿的好地方!

免費停車場,就喺正樓下 行路就見到有冰島特有嘅小豬豬超市,買嘢好方便 完全Self check in, 由第一日到最後一日都冇同任何人交流過,社恐嘅絕對鍾意

您不會指望這會很安靜，但儘管如此-儘管離國內飛機場很近。值得慶幸的是，沒有太多的進出流量，那裡沒有干擾。房間非常乾淨，照顧得很好，餐廳/酒吧在早餐和晚餐時有很多選擇，而且水療中心非常安靜-當我們參觀時，在任何時候衹有2個人，因此感覺非常私密和放鬆。請要求您的居民折扣。 工作人員都很樂於助人並且令人愉快，但您應該提出問題-例如，我們的預訂包括所有食品和飲料的15％折扣，但這不是自動的，我們不得不對此進行詢問，並發現您每天都需要索取代金券。同樣，在我們的預訂中添加早餐也可以，但是幸運的是，我們在抵達當天提出要求，並因此獲得了不錯的折扣。 定期的免費穿梭巴士往返城鎮意味着出城地點不是問題-可以步行，但僅當您喜歡步行時才行。遊覽和旅行將在這裏接送或使用班車接您，並且他們會在接待處發出關於北極光查看條件的通知，並可能簽約旅行。附近的地熱海灘和露天溫泉很容易步行且便宜。 像往常一樣，在雷克雅未克使用每晚的歡樂時光來獲取飲料的物有所值。 總而言之，這是一個非常令人滿意的住宿。

酒店房間很温馨，乾淨衞生，還有浴缸和獨立的淋浴。餐廳的早餐非常豐富！酒店大堂也很漂亮，透明的玻璃穹頂如果運氣好一定可以看得到極光😀

酒店的工作人員非常熱情好客。當我們到達酒店時，甚至在離開時，我們都感覺非常好。早餐很小但很棒。我們有一個溫暖而美味的早餐。房間很舒適。床非常柔軟有彈性！毯子很好，非常溫暖舒適。我們多麼希望能帶回家。哈哈。這個價格也是值得的。 ✌🏻