22山酒店(22 Hill Hotel)

DO NOT STAY HERE! Where do I begin with all of the issues I had. To start, there is no one working the front desk. IF YOU DO MOT HAVE A SMART PHONE THAT WORKS IN CIELAND YOU WILL NOT BE ABLE TO GET IN THE DOOR LET ALONE CHECK IN TO YOUR ROOM! Upon arrival we were surprised that we had to follow a sheet of paper that is posted outside the hotel to figure out how to check in, all while standing outside in the cold, because the doors are locked due to no employees being on the premises other than cleaners for a couple of hours. We ended up having to wait until a cleaner walked by the front door and essentially begged them to be let in. Also, the information given during booking for check in time was also not accurate. We then had to repeatedly call the number listed to get ahold of someone to help us check in as the number was not working at first (yes we dialed the number correctly). Further into the night we had an issue with the toilet and once again tried calling the number we were given at check in for assistance and were told we had to fix it ourselves as there are no employees AT ALL in the hotel to help assist you with anything. (We were even told there were no other rooms to move us to even though the hotel was basically empty. We had seen only 3 other couples and one single man. We also knew the rooms all down our hallway were empty as we had not seen or heard ANYONE in our very long hallway.)

Overall the hotel location and food is fine. Service is not very friendly though…. Coffee corner ran out of water, coffee and hot water. The front desk lady was quite helpful when I have enquiries.