GoPlaces19963013444
2021年9月4日
We got there at 2 pm and no one was there to receive us. Knocked on doors for a while, gave up called twice and the someone answered. We could barely communicate with her due to language difficulties. The gsrden and pool looked great but when we got inside, we were shown to a room which looked nothing like the pictures. After a huge back and forth, it emerged that they gave our room to long standing customers. To add insult to injury, we were connected via phone to the daughter who was simply combative and defensive. We walked out of there with no plans in place because it was that bad. We had booked 4 months ahead, received no communication from them, and upon arrival were just given substitute rooms which is not what we booked. Simply unacceptable. Rooms are dated. This is a hotel with individual rooms down a long corridor no matter how they advertise it. Air conditioning costs €5 per day. The terrace we were given had standing room for 2 . If things go well,perhaps these positive reviews are warranted. Or if you are a guest who is known to them. But woe betide if anything goes wrong, you will be facing a very different scanario. No thanks.
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