聖克萊爾斯維爾騎士酒店

There is nothing good about this place. How has it not been condemned and shut down? Booked on Priceline and the owner made us pay more to stay. Refused a refund. The old front desk clerk was also rude. Neither would give us a receipt. Once in the room it wasn’t long before we noticed cockroaches everywhere. Crawling on the refrigerator. In the bathroom. We reported and they gave us a spray can to spray them. Guests were being refused clean towels. Needless to say we left and went to Fairfield Inn and Suites. Shouldn’t the Health Department do something about this? The breakfast consists of stale cereal. Pictures on here are very old and not offered. Would not recommend this nightmare experience

My husband and I came in to visit family on a last minute decision, we were running on 3 hours of sleep and all the other surrounding hotels were booked up, and for good reason.. The check in was pretty smooth and the clerk was really nice, we go to the room, and it was full of someone else’s things!!! Thankfully no one was there so I run back up to the front desk to inform him that the room he gave us was taken and I needed a new room right away… He then blames it on the previous employee that they didn’t inform him that the room was taken and went down the hall to look for an empty room… He comes back gets us a new card and takes us to the new room. Everything seemed okay at first, but after quickly inspecting everything we noticed none of the counter tops had been wiped off and there was what seemed like salt just scattered on the desk top.. Weary of everything but being absolutely exhausted we just wanted to lay down and finally rest. Second issue we came across was the toilet leaked and didn’t flush properly, which was just a huge annoyance. We finally go to lay down and My husband goes to adjust his pillow and there is a mummified cricket under his pillow!!! We wanted to leave but we were so exhausted we decided to make due… So we ripped the rest of the bedding off and had to lay on the bed with no blankets or pillows, the bed was so uncomfortable… After a horrible night of tossing and turning I felt so filthy and was hoping we could just shower and leave.. Again, nope.. Turned on the water and it came out BROWN with dead bugs in the water… It made my sick… about that time my husband informed me that he found more gross things around the room, from full on spiders nest, beer tabs shoved into the ac/heating unit and Cob webs streaming from all the lights… At this point it’s 6am and I’ve just had enough and we got dressed and went to check out, we didn’t even get to properly do that! Got up to the front desk and the employee was asleep in a chair in the back office, not even up at the desk. I just threw our room card on the desk and left. I would have much rather to sleep in my car then have to deal with any of that again. Do not recommend this hotel for absolutely anyone…

I booked online for 4 people for 4 days.I get there and get charged again then I get charged for 2 people again per day then there are live and dead roaches in and on the fridge and desk worker cussed me out when I asked for a manager and refused to get me one then hung up on me there are live and dead potato bugs in the lobby worker harassed my 17 and 14 yr old girls then claimed I was there for two days but have proof I was there for 12 hrs and charged me another two days on top of the four I prepaid for them refused to give me a refund and told my minor children how I wasn’t nice but yet HE cussed ME out for refusing to pay additional charges and then he lied to ******* about my complaints and about the bugs and how long I was there but I have proof DO NOT BOOK HERE!!!!