里士滿市中心希爾頓酒店(Hilton Richmond Downtown)

I was disappointed ☹️ n the quality of the quality of the hotel. Our room was dank and musty. There were stains on the furniture. There was virtually no sound proofing and the hvac was extremely loud especially when it turned on or off. Shower suddenly went cold but adjusted after a few tries. Folks working there were nice, but definitely overpriced for the poor condition of the facility.

Great!!!

Visiting my family for the holidays. The Hilton Richmond Downtown was clean and the staff was very friendly. Even the poor souls who had to work on Christmas day were friendly and helpful! Also, Biscuits and Honey is right around the corner...best fried chicken I have ever had!

This is a great facility with really fantastic service. Everyone we ran into from the front desk to housekeeping to room service and valets was super friendly and over the top helpful. That's a game-changer. It's also a perfect spot for theaters, trendy dining, and shopping. Would absolutely choose to stay here again when downtown.

No cups or coffee in rooms. For the price it is extremely subpar as compared to other facilities. Staff in dining venues are rude and disengaged. The bartender just disappeared. The restaurant for breakfast was poor and staff seemed put out to even provide a table and service. The only friendly staff was the valet. I would expect a much better culture of service. Almost felt like apologizing for even staying there. Worst experience I’ve ever had with Hilton.

The property is conveniently located across the street from the convention center. A short walk or Uber to plenty of dining options. Room has high ceilings and a comfortable bed. Apparently they allow pets aa well. I enjoyed my stay. Will book again.

We were very disappointed that this hotel charged additional ($40 nightly) for parking, and WiFi. It also didn’t offer complementary coffee unless you make it yourself in your room.

You had to run shower for at least 5 minutes before the water would run hot. Air conditioning stopped working in the middle of the night. Front desk was less than helpful with small requests. Much more…. This hotel is simply not worth the price tag. It’s convenient to convention center, that’s it.

Front desk was very accommodating with our last minute check-in at 4am. Our daughter was in the hospital and we drove from out of state to be with her. They took care of us quickly and with compassion. The shuttle to the hospital was a bonus for us.