皇室廣場酒店&套房(Royal Square Hotel & Suites)

Location is good. Breakfast is poor. Room was insufficiently clean. Main problem was with a TV, after 30 min of working unexplained smoke went out of the TV. No trouble signals occurred from fire alarm system. That was so dangerous! Probably the system is not working. Looks like staff do not know what to do in such situations. I recommend to check fire alarm system in this hotel.

Reading previous reviews I must admit to being apprehensive, to put it mildly. However, on arrival these fears were dismissed immediately. We were a family group of 10 and stayed here from 20th - 22nd of July. Rooms were immaculate and all staff were very friendly and helpful. Fantastic location close to all amenities in the heart of old town. I’m delighted to say that our experience here was everything we needed and could have asked for

Got diverted to this place but never got notice. I originally booked in the Garden Palace which...turns out is closed for renovation. Internet works intermittently and when I asked about it at the front desk I got a shoulder shrug. TV has 7 stations...3 of which work. No coffee in the room. Dated & tired decor. Shower curtain is grotty. I would skip this place.

Like people have said, it is not the best hotel BUT the staff are very friendly and the location is everything!!! Contrary to some reviews, we did have lots of hot water and they brought in a heater for us since it was cold and it worked great. The kitchen was broken when we were there so there was no breakfast, but they gave us a room discount and we had great breakfast around the corner at Big Bad Bagel. The beds were very low to the ground, but comfortable, and for being in old town, the location was actually very quiet.

Scammers!not a 5star no chance. Only 2-3star max. No hot water, dirty, very loud guests, dont take breakfast!!! No food , they brought us omlete, never asked what we wanted , salad with it came was rotten... we didint agree to eatit, and asked if they could bring a crossant instead it with a coffee- the waitresssaidokay but never came back. We asked to refund money forbreakfast becauseit was bo possible to eat it they said they cant. The same person works at thereception,in restourant and does other things... avoid! Everywhere was so dirty it was discusting to toich, for example tea spoons were so greasy !

Does any want to reserve and travel to A hotel in Riga with No hot water????????????  · Location was fabulous, except many nearby bars and restaurants hire bands , that play loud outside music begining at 18:00/19:00 until 23:00;  · No hot water, no one gavę us noticed that during our your three day stay will be no hot water! We cancelled our next two days. No hot water!!!!!! No showers, baths, etc. If notice gived, we would never have stayed at all. We discovered the No hot water the first morning. We also wanted some money for giving us A major discount or the room for the first night. The reception said He had not authority. He called the Manager. The reception said No other emplyees at the hotel except him. The Manager was in another country. We left. Another receptionist when we checked in wanted three days payment. Insisted on it. So we paid for three days without bring told No hot water!!!!! This hot iš bad. Very bad.

The only positive thing about this hotel is it's location. Located in the center of the old town of Riga, close to many historical sites, musea, parks, bars and restaurants makes it convenient. Bit that is realy where te positive vibe ends! Unfriendly staff, no lights in the lobby, old-fashioned rooms. Breakfast is provided in your room, after filling out a form with your preferences the day before. But breakfast comes half hour too early, eggs are cold, no salt and pepper, no spoon to eat your oat-meal. You only get one cup of coffee. There is a phone in the room, but no list of internal phone numbers. So I tried dialing 1, got a ring-tone but no answer! Summary of it all: DO NOT CHOOSE THIS HOTEL!

Была в командировке, проживала в данной гостинице - ужаснее гостиницы я ещё не видела ... номера грязные, реально, особенно душевая ... завтраки оставляют желать лучшего ... сервис на твёрдую тройку. Не советую! Почитала в интернете о владелце отеля, так он мошенник. 26 января 2023 было рассмотрение в Сенате( последняя инстанция) - решение виновен. Гостиница пойдет с молотка. Будьте внимательны!

Äusserst zentral gelegenes Hotel, aber nicht zum empfehlen. Laute Open-Air Musik der umliegenden Restaurants jeden Abend bis 23.00 Uhr - effektive Nachtruhe zwischen 02.00 - 03.00 Uhr und morgens ab 06.00 h kommen dann die Reinigungsmaschinen. Zimmergrösse angemessen - jedoch Zimmerreinigung absolut ungenügend (vergessen Zimmer zu reinigen…). Bettwäsche muffig und keiner im Hotel weiss, wann diese gewechselt werden. Glühbirnen defekt und Batterien bei der TV-Bedienung leer. Abfallkübel nicht geleert. Trotz mässiger Auslastung war der im Untergeschoss gelegene Frühstücksraum was Service und Nachschub betraf, überfordert. Chafing dishes waren kalt - entsprechend Rührei, Omeletten und Porridge! Für das Buffet ist der für die Haustechnik zuständige Mitarbeiter zuständig und entsprechend überfordert. Schlichtweg Ungenügend und in keiner Art und Weise erfüllt. Nach 5 Tagen war plötzlich der Zimmerbadge gesperrt. In der Diskussion mit der Generalmanagerin an der Reception hat sich diese plötzlich verabschiedet, die Handtasche gepackt und das Hotel verlassen. Verärgerte Gäste zurückgelassen. Die vom Hotel offerierte Flasche Prosecco konnte den Ärger leider nicht mindern.