洛克埃特納格酒店(Hotel Roc et Neige)

It’s recommended but a bit expensive for backpackers.

Hotel assez moyen dans l’ensemble. Chambre assez propre mis a part quelques cheveux par ci par la, mais ca peut arriver… un clin d’oeil pour les petites bouteilles d’eau fournies. Le rideau de la douche qui nous colle au corps pendant la douche, tout en imaginant qu’il avait déjà collé tout aussi bien a tous ceux qui sont passés par cette chambre, je ne trouve pas ca très hygiénique. Le petit déjeuner n’est pas assez varié, mais ca reste correct.. mis à part une des 2 machines à café qui sert de l’eau chaude avec des dépôts de je ne sais quoi! Le gros point noir c’est la dame de la réception qui tire la tête de bon matin, et qui limite regarde les gens de travers. Le parking gratuit est un avantage.

I recently travelled with the Newmarket group. This hotel was a huge disappoin**ent. Rooms outdated. The carpets were badly worn, dirty with holes in them in both my room and another guests. The food was rubbish and not the best quality. Breakfast was standard but not enough staff. Guests had to boil their own eggs. There was a lack of service during meals and there were no staff to take drinks orders. The TV repeatedly lost connection. It was too warm at night which made sleeping difficult. Basically, this hotel needs a total refurbishment and better management. Could I suggest that the provision of extra pillows and a sandwich bar with a coffee machine available throughout the day would be a good start. Staff were very nice and well mannered but enough of them.

This is probably the lowest standard hotel I've stayed in for a long while. The room was small, drab and old-fashioned (not in a quaint way) and the bed was extremely uncomfortable! It was also extremely hot in the room! I slept terribly during my stay here. I went with New Market holidays and we were offered evening meals at the hotel as part of the cost. The food wasn't great and was of low quality. It wasn't very appetizing and I didn't eat very much, preferring to have snacks in my room after. There also wasn't very much staff on duty especially for such a large group! The only thing that was good about the hotel were the breathtaking views and surroundings.

Bon hôtel de passage, avec des prix raisonnables pour la Suisse. Petite remarque, pour un séjour hors saison. Je n'ai croisé personne. Arrivé à 19h40 et reparti le lendemain à 9h, pas de check in ni Check out. C'est très impersonnel. Même si le tout était prêt (clefs et enveloppe d'accueil dans la boite à lettres), ça manque un peu de personnalité. J'ai conscience que nous sommes en intersaison, mais ça reste un peu dommage. Pour le reste, c'est ok. Le petit Dej est bien ainsi que la propreté générale.

Très bonne hôtel dans un charmant village la chambre etait propre et spacieuse bien chauffer malgré le froid personnel souriant bon petit dejeuner avec fromage local, vous bénéficiez d'un pass pour prendre le train gratuitement tout le long de votre sejour et activité a prix reduit

Bel environnement au calme. Bon petit déjeuner avec des produits frais et locaux, excellente confiture fait maison. Cependant manque de reapprovisionnement, pas de charcuterie et pas de verre pour le jus de fruits à 8h du matin, personnel absent arrive à 9h. Ménage dans les chambres et sur la terrasse succincts.

Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.

The hotel is a bit far away from train station. It is more suitable for those who drive there. The hotel building blocks are on its own and not clustered with any other building beyond. We were there from 24 to 28Dec. We were surprised there was no dinner there because the chef was on holiday until 27Dec. Breakfast is fine but the dinner we had on 27Dec was not what we expected. Only fondue with salted sausage can be chosen. It was too salty and difficult to eat at all.