羅切斯特希爾斯戴斯套房酒店的評論

Le falta una remodelada urgentemente , un nuevo elevador definitivamente.

シャワーの蛇口が壊れそうだった

The room was filthy. Every countertop and flat surface had food substances. The carpet was extremely dirty and had not been swept or vacuumed in many days. There were hairs and crumbs on the bed cover. It was gross and disgusting! The bathroom had not been cleaned. The toilet was beyond dirty. I had to spend the night for an important meeting in the area the next day otherwise I would have slept in my car. Even the lobby and steps to the second floor were filthy.

It’s was a decent place, the guy that checked us in was nice, the room was big but had a funky smell.

The rooms aren’t clean. There were coffee stains and hair on bed sheets, the floor wasn’t vacuumed, the bathroom had also stains.

Rooms need an actual clean not quick wipe down. Dust behind bed on bedshirt and food crums,crumbs on bedside table,lightswitches dirty,microwave i dont think has ever been cleaned,bedsheets on 1 bed were inside out and hallways could use a vacuum. But didn't see bedbugs so that's a plus. Staff super friendly and breakfast decent(toast,bagel,mini muffins,5 individual bowl cereal options,oatmeal packs,yogurt,coffee/tea/oj or apple juice).

the Kingsize bed was too small. {too short and not wide enough] Plus you only get 7 channels on the TV, after 2 days of no TV this was the best that they could manage.

Terrible service. No body cares about the guests or making a good impression. Trash cans full most of the time while Front Desk staff are playing games on the cell phone.

Good option for short stay. Spacious rooms. Internet speed and free breakfast was ok.

This hotel is value priced and is pet friendly. I'm a volunteer for Leader Dogs for the Blind and I appreciate the pet friendliness and the location. The clerk at the front desk has waited on me several times. He's a wonderful guy!

No hot water or water pressure in bathroom sink. No hot water in the tub but more water pressure. The breakfast area was dirty in the morning. Tables were dirty. No creamer for coffee. Breakfast choices were sub par. Stale danishes

No hot water, leaking air conditioners, not the room I paid for and staff was not very friendly.

In the description of the king size room, it specifically said there was a sofa bed, there was not. It was just a chair. The room smelled awful !!! Like mold, the floor by ac unit was soaked when we got there , the batteys in the remote died and front desk said there was nothing he could do? The smoke alarm battery was dying so it beeped non stop. The CARPETED hallway had wet floor signs everywhere.

Checked in. Went to my room. Immediately turned around, asked for a refund and left. Bed linens were wrinkled and did not look freshly laundered. The room smelled like cigarette smoke and there were dead bugs in the bathroom. Additionally, the room backs onto a major hwy and was very noisy. I will say the receptionist was very nice as well as apologetic and processed my refund without question.