羅切斯特羅切斯特國際機場附近酒店

We stayed at this property for a number of stays over six months while making visits to the Mayo Clinic. The staff is to be highly commended for their incredible sense of service to the Clinic customer base. Many times we observed people in serious physical condition being treated with empathy and accommodation. The front desk and shuttle staff made it clear that they were there to assist with a wide variety of needs. Rooms are clean, safe, quiet and comfortable. Kitchen is well-appointed with whatever you need to prepare meals. Plenty of linens are provided for bathroom and pull-out sofa. Pool area is nice, hot tub worked every time we visited. The outdoor seating areas around the property are a bonus. Tons of shopping and restaurants are within a few minutes' walk, including Macy's, Barnes & Noble, Trader Joe's, Panera, burger joints, and sit-down dining. Shuttle takes guests between hotel and Mayo / St. Mary's, or to the grocery store, the mall, or restaurants, and I believe the schedule was 6 am to 9 pm. The final deal-maker here, is the availability of EV charging facilities in the underground parking garage. Every Hilton property should consider adding this resource.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

Location Location Location The HGI is very convenient to Mayo Clinic via Skywalk and the Subway Proximity to The Galleria and a large variety of dining options at an array of price points is a definite plus. Front desk staff were polite and eager to help . Self parking is off property about 2 Minute drive /5 minute walk from hotel. A complimentary shuttle is available for Mayo Clinic ; Other locations will incur a fee. Valet parking on property is $21. The price of our stay was about $250 for two nights . Ask for the Mayo rate; I partially paid with Hilton Honor points. We did have a little trouble having special requests honored … daily cleaning/ fresh towels, extra blanket, coffee replenished. There seemed to a bit of communication breakdown between the front desk and housekeeping, We experienced a similar issue with the Chesterton HGI in Chesterton , IN Just a heads up … the front lobby is being remodeled and upgraded. Continental breakfast ($ 7.95) and full hot breakfast ( $14.95) are available during the remodeling process

很棒的酒店和員工,地理位置優越。淋浴可以提供淋浴端的座椅和扶手桿,可拆卸的淋浴頭,以及廁所的扶手欄桿,以使其更適合我們這些殘疾人。全酒店都配備了電源輔助/自動打開房間門/門。可恥酒吧沒有打開。房間垃圾箱可以更經常地清空。房間最好配備Keurig咖啡機,而不是滲透器,加上房間的咖啡不是很棒,很高興我帶來了自己的。但除了這些小東西之外,早餐室的很棒的酒店、員工、早餐和咖啡都很棒。工作人員都非常友好和樂於助人。當然比我上次在羅切斯特MN住的酒店要好。

The hotel staff was friendly and provided good service. The room was clean and comfortable. I love the modern style of the hotel and the rooms. I like that I could control the temp in the room and warm it up more for at night sleeping. I slept very well after a long day! Thank you Hotel Indigo!

強烈推薦這家酒店,從我打到大堂的那一刻起,就有一位令人愉快,訓練有素的工作人員,以勝任的能力投入工作。鐘聲24/7。大堂的軟音樂建議旅客可以降落一段時間。食物很棒。新鮮,健康,由刮痕敷料製成。大聲喊到弗蘭克主任。他的工作人員,客房服務工作得令人愉快。前台的Zam Zam在我之前預計了細節,並找到了解決方案。旅行是一個挑戰,這是一個快樂的住宿地點。即使是安全也是一個優先事項。

We have stayed twice at the Hilton, and strongly agree with all of the positive comments regarding this hotel. We had a King Corner Room for each stay, and I wanted to describe the differences between the two. The rooms ending in 20 (1520, 1620, etc.) were the larger of the two and faced north and east, with primary views of the Mayo Civic Center. The rooms ending in 02 (1502, 1602, etc.) were slightly smaller and faced north and west. These rooms have spectacular views of the entire Mayo Clinic downtown location. Either room location is great and I would agree to have access to the Executive Lounge during your stay. It is worth the small extra amount for this access. Again, this is by far one of the nicest hotels I have stayed in, particularly in this country.

酒店的位置很好，看病啥的很方便。早餐也還可以。就是結賬的時候算了我們28美金的停車費，我們哪裡來的車，拿了賬單去前台解釋，前台說弄錯了，當場劃掉，離開城市大約三個小時后，招商銀行還是扣了28美金，無耐打電話到招行，說明這筆費用不存在，招行同意去協調了。結果還在等待中。