羅切斯特Rochester Riverside Convention Center附近酒店

房間很舒適，躺在床上看着窗外飄落的雪花別有一翻風味，周邊環境不錯👍👍👍下次還會選擇入住。

我們走進大樓,前台區一位先生打電話,早餐區幾位女士聊天。我們等了幾分鐘,等那人接下電話,這時一位女士走過來問她如何幫我們,我們進去的時候,沒有任何跡象表明她在那裏工作。房間在小的一邊,過時了,裏面的傢俱破舊了。我們給的房間的桌子是放在它最後的腿上。牀和冰箱都很好。有微波爐我們沒有用。還有Keurig和4個咖啡/茶。浴室很簡陋。浴缸被弄髒了。浴缸裏有一個橡膠墊,當你使用浴缸時,它部分地被提起了。不確定是貼紙還是橡膠墊,我不敢擡起來檢查。令人驚訝的是,衛生間裏所有的產品都是鴿子,不是一般的HIE東西。泳池關閉。早餐很好,有2種雞蛋和肉可供選擇,還有面包、水果、穀類。煎餅機壞了。

這是一個很好的酒店，有着乾淨的感覺。牀有點舒服。 沒有浴缸，但這可能取決於房間的等級。 早餐時沒有沙拉，所以我沒有得到很多蔬菜，但美國酒店可能就是這樣。 健身房還可以，但是舉重設備有點難以使用。我們沒有使用游泳池，但是很高興從外麪看到。 周圍沒有發現好的餐廳。也許是，但是我沒有問門房，所以我去了附近的一家叫Mortons的牛排餐廳。收費過高，但與酒店無關。 總體來說還不錯。

我和妻子去探親時,住在羅徹斯特的這個位置(大約一年來一次2-3)。我們入住一直很特別,即使在Covid大流行期間,在入住時,Covid限制在前面被解釋過。有幾個員工認識我們,花幾分鐘時間和我們交談。前台的助手總是可以接近的,並且解決我們可能遇到的任何問題,即使只是告訴他們休息室的咖啡壺是空的。我注意到,每個人,包括女傭和維修工人,似乎總是心情很好,員工之間的互動總是令人愉快。房間乾淨舒適地安排。游泳池和健身室很乾淨,大小合適。早上的早餐總是儲存,有滿足大多數飲食習慣的選擇。我對這個位置沒有任何負面評論。

The Hilton Garden Inn is located within the Rochester University campus and only 5 minutes away from the wonderful and historic Mount Hope Cemetery. The hotel has a nicely decorated and welcoming lobby, with a restaurant on site that serves breakfast in the morning (my visit included the breakfast plan since I do not like going to look for breakfast in the morning). There were two comfortable double beds and a nice large bathroom in the room. Bed Linen and towels were clean and fluffy. The breakfast off the menu was good. I did not use the buffet but it did not appear to have a large variety. The hotel is a good jump off point to explore the Erie Canal, the fall colours of the Finger Lake District or just to walk along the Genesee River waterfront trail (which is lovely for walking and riding). So now for my issue with the housekeeping policy (not the housekeepers I would like to add). And yes, I am going to get political here! We were told upon arrival that because of Covid the rooms would be cleaned on the fifth day of stay or if we request it by calling before 8am the day we wanted to have the room cleaned. OK, policy understood! Some people can go for days without needing the room cleaned, I am not one of those people. One of the things I like most about staying in hotels is having daily housekeeping and arriving back in the room with the bed made and fresh towels if I leave them in the bath tub (which I do not do everyday). So twice we called, before 8 am to make the appointment. The phone rang for a long time, eventually we spoke to the front desk and the person took the room number and confirmed the request. Twice the room housekeepers never came and the room was never cleaned. What the hotel and the Hilton chain, as a whole, will not freely admit is that they have turned housekeeping into a ”gig” economy. The housekeepers are suppose to wait each day for a call. If they get a call, they work, if they not, no work. No work, no pay. So, to the surprise of no one, those mostly women of color were smart enough to get a regular and better paying job else, with guaranteed hours. That has left a smaller pool of available housekeepers. The hotel chain is making excessive profits on the backs of the lowest paying people in the hotel business. In addition, they do not tell you when you book that the room rate does not include housekeeping (so ask before booking), they do not amend the rates because they no longer clean the rooms. Same rates less service! There is simply something wrong with that business model that I cannot move on from as a traveler. In the future, I will be vetting the house keeping policy for all hotels before book.

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我們通常在該地區工作時住在這裏,因爲它是一個優越的位置,靠近州際公路。機場距離酒店約6英里,所以不是真正的機場酒店,但足夠近,這並不遙遠。房間更新干淨。酒店很安靜,從前台到休息室到管家,工作人員都很棒。如果在該地區,我強烈推薦這家萬豪。

一如既往的令人驚嘆的住宿體驗。喜歡這家餐廳