Stayed here for two nights recently with my partner and son. We used this hotel as our base for our visit to near-by Carowinds. We were reasonably pleased with our experience. We found the rooms clean and comfortable. There were some minor issues (really nitpicks) that aren’t worth mentioning. Bottom line, we slept well. The breakfast was decent; the usual array of muffins, bagels, yogurt, eggs, juice, coffee and tea. It ends at 9 AM, which is a bit early in our opinion (we are not early risers). If you miss breakfast there are lots of fast food options in the immediate area. (A side note, after our Carowinds visit we decided to get supper near the hotel and almost all restaurants were closed by 9PM, so keep this in mind if you are making the commute like we did) Some people mentioned the elevator not working, and we were a bit concerned about this. However our concerns weren’t warranted, as the elevator worked perfectly fine. My one gripe is not something that is specific to this hotel, but is something that’s far too common within the industry; the lack of daily house keeping. The excuse was “Covid” and protecting the house keeping staff, but that isn’t a thing anymore. We are paying good money to stay multiple nights in your hotel, you can at least have our garbage emptied and beds made. Having traveled to over a dozen countries (on four continents) in the last year, I can tell you that this is only an American thing. All in all we had a good experience and when we visit Carowinds in the future, we will consider this hotel again.
4 評價