The front desk staff, breakfast and house keeping staff were all very warm and inviting and friendly. I felt they engaged with the people in a way that felt personal and caring. It was a very pleasant change from the usual experience of staff who simply perform duties as a paid job with no interpersonal skills. A very nicely kept, clean, tidy, modern and updated facility. I felt safe and comfortable. The only challenge was the 2nd floor ice machine was either not working or empty - but the main floor ice machine was in perfect working order.
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