The hotel has a great location, with views of Osaka Castle, and it's only 20 minutes to attractions like Osaka's Shinsaibashi.There was a concierge when we checked in.Even though we have Gold status, we stayed in an executive room, so after we checked in at the front desk, we went to the lounge to wait for our room to be ready.Once it was, our luggage had already been moved into the room.There was no welcome fruit, but there were cookies.The room is not large, 26 sqm, but it is very well-decorated, with high ceilings, floor-to-ceiling windows, and a nice view.The hotel just opened in 2024, so all the facilities are very new.The hardware is well-made, and the bathroom is fully equipped with TOTO smart fixtures.The quality of the food and drinks in the lounge was quite good, and the desserts weren't too sweet.In addition to a continental breakfast, you can also enjoy some Japanese specialty snacks.The electronic room key worked well, with hardly any issues.It could be used in the gym, pool, elevator, and room.The gym isn't large, but it's well-equipped, with all Precor products.酒店位置很好,能看到大阪城,20分鐘能去到大阪心齋橋等等景點。入住時有禮賓。雖然是金卡,但是我們入住行政房,因此我們在前台辦理好後就去酒廊等待房間準備就緒。在就緒後,我們的行李已經被搬進房間。沒有歡迎水果,但是有曲奇。房間不大,26sqm,但是裝修很好,層高很高,有落地窗,景色不錯。是2024年新開業的酒店,設施都很新,五金件很緊緻,全套toto智能衛浴。酒店的酒廊出品質量以及酒的質量都不錯,甜點不膩。早餐除了歐陸早餐,還能吃到一些日本特色小食。電子房卡好用,很少掉鏈子,健身房、泳池、電梯、房間均可用。健身房不大,但是設施齊全,全部都是precor的產品。
We had a wonderful 1 night stay a few months ago before tourism opened back up. Highly recommend this place for people who are into more private, chill time. Loved the concept of this ryokan because instead of shared baths there were numerous choices of private baths throughout the property! Each needed to be booked in advance for a 45 minute session. They had an online reservation system but I think it was only in Japanese (my husband's native language) so I can't comment on that. Our room was fantastic; modern and huge, but still had charm. I think we were in Suite 13 which had its own private bath which you could open up the huge windows to a nice tranquil view of greenery. I liked that the entry had a super long hallway which helped with any noise (so quiet!). Personal touches such as selecting a complimentary gift (small drawstring bag) and fruit tray was noticed and appreciated. They were also very helpful to find us a restaurant to eat dinner at on a Sunday night (since we opted to not have the course dinner) - it was a delightful local meal ran by a married couple! I wish I remembered the name but it was izakaya home cooking style and so delicious. The breakfast on property was AWESOME. I opted to get the Western Style and my husband the Japanese. Such presentation and variety and a perfect start to our day. We would definitely be back to visit this place. They made us feel very welcome and relaxed! Arigatou gozaimasu *bow*
Pros: service, amenities, Western and Japanese style rooms, food, location Cons: there is no elevator in this old Japanese building, so prepare to walk up stairs; the wifi reception in our room was not reliable We had an absolutely amazingly relaxing stay during our 3-day-2-night trip, enjoying the peace Tocen Goshobo had to offer, as well as their exceptional customer service. I searched high and low to finally find this ryokan with very specific amenities. Since my elderly parents had issues with getting up from the floor had we stayed in a traditional ryokan only, while I wanted to enjoy the full traditional ryokan experience, the Deluxe Suite with Private Hot Spring and Sauna was the perfect compromise for both our wants and needs. The Deluxe Suite has both two full sized western beds that were perfect for my parents, and the tatami sitting room that could be closed off for me to sleep in with my super comfy futon bedding. By no means is the room and experience itself a compromise, as my father kept calling it the ‘Presidential suite’ since it was on the top floor, and we had abundant space with our own onsen attached to the room! The room can fit 6 total guests, and has a secret playroom, a seating nook/area with perfect natural light, a dining room with regular table and chairs (in other ryokans, my tall Caucasian husband commented on how much he missed having actual chairs with space for your legs to stretch when seated), an office, a powder room, two bidet toilets rooms, a space to prepare tea with its own sink in the tatami room, and let’s not forget the massage chair. The room was clean, tastefully appointed, had everything we needed and plenty of space to either gather, or spend some ‘me time’. We opted for breakfast and dinner at the inn, which we looked forward to each day. The breakfast was pleasant and filling, while the kaiseki dinners were amazing. Kobe beef was featured as well as plenty of seafood both nights. We had a great time with our host, Yoshinori Tatebe-san, who tolerated my many questions of ‘what is this?’ or ‘how do we eat this?!’; his professionalism absolutely made our meals a tremendous delight! The location of the ryokan/onsen is ideal, walking distance to everything and right next to a bus stop. It’s in the heart of the Arima area, which has many temples, restaurants, and shops to explore. One cannot deny the outstanding customer service Tocen Goshobo’s team offers. Shout out to Hatsumi and Matsu at the front desk, making sure we were well taken care of, offering absolutely above and beyond service! When Hatsumi was helping me get settled on my first day arrival, I had asked her about the beautiful tokonoma (alcove) that was in the wa****su (tatami room). Unfortunately, I had asked so many questions she couldn’t quite answer me fully! A few days later, she showed me a note where she apparently took the time to think over my question and write it out in English so I would understand the importance of the a