那錫那裡精品酒店(Hotel Boutique Nazionale)

Good location and good cleaning. You have some places to breakfast and dinner near

我們預定了 2010 年 14 月至 18 日在飯店的預訂。自2010年7月起，我們已多次向飯店發送訊息並試圖取消並獲得某種退款，甚至是親戚的退款，但他們在不理解和接受該活動的情況下，不願意給予任何退款（而且這是一個相當大的數額！）甚至是部分或稍後行使 Wasser 的選擇權，儘管所有情況都已向他們解釋。可以肯定的是，如果將來我們能夠按計劃飛行，我將不會到達那裡。

不專業和粗魯的員工。 1.房間不太乾淨。家具上有灰塵 2. 試著透過為我們預訂計程車來賺錢。我們同意支付 65 歐元從酒店到機場的接送費。當我們到達機場時，司機告訴我們飯店告訴他要向我們收取 75 歐元。 3. 在我們到達之前，飯店同意為我們提供附近咖啡館的免費早餐。接待處的人給了我們一張免費早餐的代金券。我們無法在咖啡館使用它，並且由於咖啡館老闆和酒店之間溝通不暢，酒店接待處的人稱我們是騙子，我們已經使用了優惠券，我們想利用免費早餐我們從來沒有機會抓住。整體來說很糟糕的經歷和一個旅遊陷阱！

我們住了 2 晚，住得很愉快。房間和浴室很大，可以看到宮殿的景色。非常乾淨整潔。工作人員很可愛而且非常樂於助人。旅館設有電梯。 唯一不舒服的是它不隔音，而且我們的房間在前台旁邊，所以我們可以聽到外面的一切，反之亦然。

Very nice hotel in a very convenient central location to all the sites of interest. The staff was friendly and helpful.… The room was spacious and spotless clean! The bathroom was clean and spacious with a good hairdryer. I would highly recommend this hotel.

If you are looking for a hotel in the heart of Rome, this is the spot. A small quiet hotel which is just 5 minutes away from the tourist spots, metro and train station. Leonardo was a perfect host, and his help with information was too class. Facilities were spotless and clean.

We checked in on March 3 and were requested to pay for the whole stay upfront, which we did. Right after the check in we went for a walk and when we came back in the evening, no one was at the reception. We had a closer look at the room and identified that it was dirty: mattresses, bed cover ( which we were supposed to use as a blanket as well), walls in the room, dirty curtain with a hole, the walls in the bathroom and the shower. There was mold on the windows in the room. The shower door was displaced and the shower tube remained open during taking the shower, so it was cold to take a shower. Also, at night it was cold and noisy. In the morning we asked to have the money back for the rest of the nights and explained the reason. The receptionist said that the money could non be returned because the stay was paid in full already and the cancellation policy doesn’t allow to. So we asked to change mattresses and the bed cover. The bed cover was changed by another dirty one. And we were informed on the third day that there was only one available mattresses for a change. So we had to check out after 3 night and spend money on the remaining two nights in a clean place, because staying in the Hotel Boutique Nazionale was unpleasant and unhealthy