This is not a hotel. It’s almost like an Airbnb but without a kitchen etc. The room was nice and what we needed for our stay. However, did not enjoy our experience with staff. Pretty rude honestly not great customer service at all. They did allow us to leave bags which was nice however when we returned to pick them up the guy who was there was extremely rude to me for changing my shoes and asking my friend a question. I was told to be quiet people are resting- it was 3pm and I was talking normally the man was awful. The key collection feels very dodgy and very ‘faffy’ you have to phone them then go over the road into like a reception area to pick up keys, go back over the road to the apartment. Lots of hassle. If I was rating this solely on the room I’d stay again however I won’t stay again due to staff.
翻譯