La estancia es moderna y con todas las facilidades. El baño está muy bien y dispone de aire acondicionado. La ubicación es tranquila, es decir, algo alejada del bullicioso centro pero tienes cerca parada del metro/bus directo y zona de copas justo detras.
Mejoraría la forma de contactar: te enteras nada mas llegar a la puerta por un folio escrito a mano en la puerta de la calle. Podrían adelantar esa información o facilitar por la agencia el numero de teléfono (obligatorio saber ingles/italiano)
The receptionist was very rude. We were calling and she never picked up, just messaged us via whatsapp asking who we were, with a lot of question marks and exclamation pint. Instead of how can i help?
Anyway. We booked two adults and a child (16yo) for a room with max of 3 ppl. As of Trip.com a child is also upto 17yo!
So she argued that she is 16, a teenager and NOT a child.
So since we were already tired and had to deal with such personality. We asked if she knew were i can stay since she did not want us 3 in there for a night because of their policy. And we could not cancel either, since it wont be refunded.
Hence i had to search for a room alone that late night. And luckily i found one near termini.
The bed is also very springy - old mattress. And the heater does not see to work right. 30degress and did not feel like it - so i was told.
Never book this one. There are a lot more nicer and also cheap places everywhere. This will just give you a headache.