巴爾的摩白色沼澤希爾頓花園酒店(Hilton Garden Inn Baltimore/White Marsh)

Hilton should stand by its reputation. It was because I had believed that staying there would ensure clean, quiet retreat when you spend many hours in a car. Not. Not in this case. The only good thing was a very friendly and helpful receptionist. The whole hotel had scratches and dents in baseboards and casings, coloured in a terrible shade of brown. Room facing the hiway had no sound blocking windows and no blackout curtains. Furniture was all scratched, mattress 100 years old did not give any support. One of the night lamps did not work. Too bad I did not think of making pictures.

Toilet was dirty shower knob to turn the water on was loose pull chain for the curtain was broken I told front desk Saturday morning around 8:00 a.m. and they did not send maintenance until 5:30 p.m. it took too long . Not enough pillows

The property is lovely, however, the rooms decor is dated and could use an upgrade and paint touch up in areas throughout the room, like the bathroom and ceiling.

Staff is great and friendly. Room was clean, bed was super confortable.. But I had a horrible experience due to a huge amount 9f noise, people partying on the rooms and chatting, laughing, screaming on the corridor until 4 am. At some point I had to go to the corridor to complain. Staff was not aware and did nothing. I paid for a hotel room to have a nice night 9f sleep with my daughter that had a competition Sunday early morning, and had barely slept! A nightmare!

The Room Wasn’t Clean At All The Bathroom Wasn’t Clean The Sheets Had Hair And Stains All Over Them Just A Bad Experience!!.

In my opinion, the property itself and its staff was outstanding, my only few issues were that the rooms needs to be updated, and breakfast should be free, i believe that i paid enough for my stay that at least i could've had an good free breakfast, when there are hotels across the street that does so.

When they have an event there is no parking for the guest that pay to stay. And for the second time I have stayed there housekeeping has come knocking on my door at 10 when I have a do not disturb sign on my door. Check out is not until 12..

I enjoyed my stay at this hotel immensely. I was supposed to stay for four days and ended up here for 6! OG the waitress is a doll and made me feel at home. Jessica , Jeff , Rusty and everyone else there are amazing. Thank you for everything and I will be back. Melissa

I enjoyed the breakfast. I really wish there was better lighting in the parking lot and especially on the side of the building.