Verified traveler
2024年1月30日
The bed was very comfortable and slept very well. The downside were the lack of hand wash / soap, shower gel and shampoo in the bathroom - despite this being a selling point of the room when being advertised. My wife rang the duty manager on the evening. They turned up with various liquids (in refill bottles) under their arm and attempted to 'top-up' the missing liquids in the various pumps. Unfortunately they were unable to provide any replacement hand soap at the time (no soap bar even?) but managed to fill the shower gel and shampoo. Although the shampoo was now 'sorted' - when we tried to use the pump mechanism for the shower gel, the mechanism was not working (this should have been tested when being filled) - so we still had no shower gel (lucky we brought our own). The cleaning staff should check these things when they are cleaning a room
翻譯