Holiday Inn Express & Suites Courtenay - Comox

Clean and quiet, suitable for relaxing.

Clean and quiet, area nearby is less great. I was awoken by an alarm that a previous guest had set for 2:48 AM. I assume this was a prank as I doubt anyone actually needed to wake this early. The way the alarm clock was wired in you couldn’t even unplug it. No instructions were available for checking if alarm was set. Cleaning staff should check for alarms that were set.

Front desk staff were friendly. We had room on the fourth floor at the end of the hall. If you are a light sleeper, request another room as it is beside the stairwell and you can hear people from the bed. Bed was too soft for my liking. Room was very spacious with a good layout. Breakfast offerings were not very appealing. Yogurt and orange juice were the best of what was available.

This is the second time we've stayed here and we'll stay again. The property is brand new and spotless. The staff friendly and helpful, and the breakfast had many hot options as well as fresh fruit, healthy cereals, fresh dairy, and plenty of beverages. Parking is well-lit and safe. Convenient location close to airport and city. (also a small gym and swimming pool on-site. We haven't used those but nice to have the option).

Such a wonderful hotel. Less than 12 months old. Truly happy efficient staff. Breakfast was exceptional .. fruit, pancakes, eggs, omlettes, sausage or bacon plus cereals toast yogurt and of course coffee look forward to our next stay

Brand New hotel! Friendly staff, seamless check-in, good breakfast with many hot and cold options. There could be more coffee dispensers in the breakfast area. The one available was emptied quickly. Room clean and comfortable. We will stay again!

wonderful happy staff. terrific breakfast so much variety and lots to eat. rooms very comfy this hotel is less than a year old ..definitely the best in comox/courtenay

I stayed at the Holiday Inn in Courtenay for 2 nights. The facility is brand new and nice and bright looking on the inside with well lit hallways. The room I had was nice with 2 queen beds and a tub in the bathroom which I had requested. The bed was comfortable the the room was nice and quiet at night. The cleanliness in the bathroom was ok but there was hairs in the bathtub and also it looked like toothpaste stuck in a blob on the floor. The other thing that was inconvenient was that you could not reach the soap or shampoo dispensers while sitting in the bathtub as they were attached high up on the wall. I would suggest that in the rooms with tubs that they supply a bar of soap to use. The main carpet in the room was also not very clean with bits of stuff not vacuumed up. They did serve a good breakfast in the morning with a good choice of hot and cold items.

My only minor negative comment is that the exercise room floor needed a quick sweep. This was an excellent property to stay at! Very friendly and welcoming staff. We will be back soon.