Netley大廳(Netley Hall)

Hotel building and grounds are lovely, accommodation less so. Booking needs to make it clear that your room is not in the main hotel building but in separate chalets at a distance from the main facility. The chalets are more akin to cheap holiday cottages than luxury park hotel amenities. Of particular criticism was the shower and beds which were more ymca than lux hotel and very tired at that. Food very good and main hotel building excellent.

Beautiful grounds, but our cottage was tucked at the back with a view of a static caravan out one of the windows, the car park from another window, and a wall ... it certainly didn't have a "garden view". Kitchen was equipped minimally, and there were NO extras like S&P, tea or coffee, or even dish soap! Floors are plastic laminate in the rooms, cold, no rugs. Very clean, just felt a bit skimpy.

Do not go when a wedding is on. Music till 1am. Room not ready . Carpets stained. Disorganised. Worst stay in any hotel for years.

Beautiful hotel in a fantastic setting. It had easy parking and the room and en-suite was lovely. Not much info given about anything on check in and the breakfast service was pretty poor mainly on the second morning with a different person. If they improved the experience with service levels, it would have been a faultless review.

Tired, soulless & poorly maintained holiday cottages. We booked several for our group & had a miserable experience. Instead of “luxury” we found mattresses curled by previous sleepers, cracked tiles, showers that don’t drain, keys that don’t work properly & flickering electricals. The well sized rooms were minimally finished making them echoey & cold. Most dangerous of all one apartment was found to have a strong smell of gas on arrival, traced to the kitchen stove being left on. The staff were slow to respond to complaints & attempted to gaslight us with ill informed & misleading alternative explanations to avoid taking any responsibility.

Absolutely appalling room think it was room8.Threadbare furniture filthy carpets .Complained to manager who said room wasn’t up to there usual standard and offered refund if he’s reading this we are still waiting .We attended a wedding and were looking forward to a lovely room we certainly didn’t get it

Stayed in one of the 2 bedroom cottages for 2 nights. The place was very well equipped and the bed was comfortable. No wash basin mirror in one of the bedrooms, otherwise fine. Only complaint was the lack of an iron, and the very tough sausages with the cooked breakfast!

Had a nice stay here but the bed in Cottage 6 was very uncomfortable as the mattress had definitely seen better days. As soon as I lay on it I could feel the bed frame on my back. This was a real shame as the rest of our stay was very enjoyable especially the beautiful hall and grounds..

Awful. food was overpriced and didnt match the menu, service lacked any conviction room was dreadful. no lifts, flat beer and pool was overun by swimming lessons. The jacuzzi machine was not working and you could not see the tv from the bed. why bother?