羅素島- 奧龍戈灣假日公園酒店(Russell-Orongo Bay Holiday Park)

Der Holiday-Park ist an der Zufahrtsstraße nach Russel ganz gut gelegen. Man muss allerdings noch 5 Minuten bis zur Ortschaft fahren. Russel selbst ist eine tolle kleine Ortschaft, welche auch schöne Strände bietet. Der Holiday-Park hat einen Pool und mehrere Außensitzbereiche, die ganz nett sind. Ein Teil der Cabins hat auch Außenbestuhlung mit Tisch, sowie ein Lounge-Ei. Die Cabins wurden über den Tag unerträglich heiß. Erst am Abend war die Luft darin zu ertragen. Lüften war nur schwer möglich, da man keinen Durchzug herstellen konnte. Da half auch der Ventilator nicht viel. Die weiteren Einrichtungen wie Küche, Innen-Gemeinschaftsbereich und Bad sind etwas in die Jahre gekommen und benötigen etwas mehr Aufmerksamkeit. Dort sollte man nicht allzu viel erwarten. Die Grundausstattung ist aber gegeben. Da die Unterkunft auf Tankwasser-Versorgung angewiesen ist, gab es bei uns den Zwischenfall, dass wir für 2-3h kein Wasser hatten, bis wir die Inhaber informiert haben. Das Internet ist auf 500MB pro Tag pro Device limitiert, was uns etwas störte. Der Park will hier zusätzlich Geld verdienen und verkauft Datenpässe.

Very friendly managers, always feels comfortable going there and all around awesome place for kids and dogs

The location was great, listening to the kiwis and moreporks at night. This accommodation has potential but is not reaching it. Self contained unit #142 which was our room sleeps up to 4 but only has 2 glasses and 1 wine glass, no face cloths and plenty of ants in the kitchen and bathroom. The door doesn't lock from the outside so we took all our valuable possessions with us when tiki touring. Informed the owners and were told they knew about it but said there is no theft there. When we said we weren't happy not being able to lock our accommodation the owner said he'd come and put a deadbolt on the door, but he never came. Really poor service.

We stayed here to treat ourselves to a little bit of (relative!) luxury as we travel in our camper - hot shower, wifi and to do some washing was our aim. And I’m sad to say it was far from it! Arrived to hear from reception that pool wasn’t working (no mention of this when we booked the night before!) and that washing machines only took $2 coins, of which there were none on the site so it meant a trip back into Russell to find change. Maybe this was our oversight but surely campsite tokens would solve this. Facilities are very basic and you only get a small amount of wifi before you have to pay, a real shame. And then to top it all off, when I went to have a shower I put my $2 coin in to find that there was no hot water and I’d just paid for a cold shower. Overall not what we’d hoped, and maybe $48 a night might seem like good value but when you add on all the extra costs, this was a big spend for us to leave disappointed. The only silver lining was that were able to hear kiwis in the night.

They over sold places that weren’t available to sell and the facilities are not enough for a crowd. Only 3 fridges for more than 300 people and 5 toilets and showers, there is a smaller sector with another 2 fridges and 3 toilets and showers only for cabin accommodation. We had to walk almost 2 blocks to go to the toilets and kitchen as there are no facilities for people at the end of the camping. Kitchen really small with no equipment or not enough. They gave us a spot that is a parking spot, not available for camp as there is a drain and smells horrible, it’s next to the fire spot and during New Year’s Eve there was a fire the whole night and we were breathing smoke the whole night, no one checking anything. I’ve worked in hospitality for almost 15 years and during that period you need to have extra people checking everything is ok or safe. It was raining so the water from the drain came to our tents and the smell was even worst! We decided to returned home earlier than expected as we were having a terrible experience. Luckily they refunded us for our total stay as they charged us the same amount we paid in Hihi Beach in a beautiful camping that I definitely recommend to go as is cleaner and has better facilities for everyone. They advertise a coffee shop that was never opened! They also run out of water on 30/12/2022 on the showers, as it was full of people! I won’t come back to that place ever again. It was the worst camping I’ve been to New Zealand, I don’t recommend this at all!!!!!

Sadly we had one of our worst stays in NZ here. The advertising looks amazing online still, but something doesn't measure up anymore. Dirty and broken community facilities. We were surrounded by overgrown tobacco **** and noticable rubbish / bags, rats in the ceiling making a racket all night- running over the clear light as we ate our dinner on the deck. Were told no they are possums when we gave feedback. We gave feedback in a friendly manner phone and email, and were told we would get a refund for the 2nd night that we didn't stay... then no contact for 3 weeks. When we got in contact we were refused our money back and pretty much told we were the 1% who were not happy with the place. After asking around I know that's not true as we have heard of others who had the same experience, just didn't complain up front. I wish I had more positives to say. The Kiwi walk was fun at night. We were actually really saddened by the state of the place, and the way we were then treated by offering honest feedback. The Top 10 down the road was amazing in comparison. I wouldn't recommend Orongo at all. And I had hoped we could just fix our disappointment professionally customer to business owner as it should go.

Overall I wish this place was good. The location and the nature surrounding it were incredible however the holiday park had several short comings. To keep it short - water pressure in shower was a trickle at best - Kitchen was filthy and the freezer had been recently emptied and food was left out on the side to defrost/stink out. - Morning of check out there was no water in the whole camp and no explanation from any staff as to why.

We stayed at the Orongo bay holiday park over summer and were really happy with the friendliness and service. Holly went out of her way to make us feel welcome and gave us special assistance to make sure our stay was comfortable. It was great being in the bush and being able to hear the birds including Kiwi at night. We enjoyed the kiwi trail but unfortunately we didn’t get a chance to do it at night. Thanks for the great stay.

We had a very pleasant stay at the holiday park. It's in a lovely location where you can walk around in the bush or by mangroves across the road. It was easy to drive into the main area in Russell and beaches nearby approx. 5-10 min by car. We made use of the kitchen facilities in the cabin also.