We booked an alleged 4* hotel (according to **********) but it was far from it. I have been to better 3* hotels than this.
On arrival, the car park was not gritted. The car park was full and the ice had made the whole place extremely dangerous.
During check in, we were told the lifts were out of order and we were right on the other side of the second floor.
The room was disappointing with old, worn out lights and how compact the room was. There were stains all over the curtains and finger prints in the bathroom.
The kitchen was extremely busy. We waited for 45mins for our food but we never received it. We would have appreciated a heads up on the wait time so we could plan something else. Ended up asking for refund and headed out for a meal.
Would say, generally poor.
翻譯