I told the front desk clerk that I had a certified support animal when I checked in. Per this hotels listing, support animals do not incur any extra charges. On my THIRD day there I received a call from the manager informing me that I am being charged an additional $100 because I was assigned a room that was not pet friendly. What?? I was ASSIGNED that room and was already there THREE days and then charged. This place discrimates against people with disabilities, plain and simple. I was told that even Certified support animals are NOT welcome without a $100 fee to disinfect the room. My pup does NOT shed, left no messes in the room, was quiet and no one was bothered by him. I am in the process of disputing this charge and have contacted an ADA Attorney and will be pressing charges against this owner. I had selected this hotel because of the lowest price in the area and it turned into the most expensive place in the area. I was on a budget and this man had no empathy for me as a person. Also, my room was not cleaned once while I was there, the people in the room next to me were smoking pot and the smell seeped into the hallway and apparently that was allowed. I will NEVER STAY in a Choice Hotel Property ever again!!!
翻譯