安眠酒店(Sleep Inn Saint Charles)

Some one was going up and down hall both nights trying to get in are door. Hunting for Amand a 2 nd night at two in the morning we got up and left. Worse place we have ever stayed.

Staff really didn’t connect. There was NO phone in our room, and the towels were horrible and no one bothered to bring up extra towels. Horrible stains in chair and carpet

hard to get to, the road to hotel in bad shape, no pool said was closed for repair and no one working on it and no breakfast

Do not stay at this hotel. It needed to be updated. There was spider webs hanging over several doors in this hotel.. Right before we went to sleep, we noticed a roach crawling on the wall

Was not at all happy with the condition of the room

You were either cold or hot. Heater didn’t work properly.. The breakfast next to nothing. Was unwilling to make more food. Room wasn’t clean. Spiderwebs were everywhere.

Was not asked at checkin if I wanted to use the phone. Turned out to be dead. I needed the phone to ask questions about wifi which was not working. Eventually got help from front desk after going back downstairs to learn I was missing a checkbox to access wife. No information about breakfast provided. Light in room operated by lightswitch at entrance was ok for a nightlight, but not enough to safely navigate the room. When I switched on light over sink, one of the fixtures flickered at about once per half second. Not good if I was an epileptic. But uncomfortable for me anyway. I fixed it by unscrewing the bulb. But clearly management doesn't inspect the rooms for simple things that make a guest feel welcome. Minor things; clock not plugged in and set. I would not choose to stay here again. Have been used to a much higher Sleep Inn standard.

Well we couldn't get more towels. Woke up sweating because the air wouldn't turn on, I was supposed to have 2 queen beds had 2 full beds. We were supposed to get included breakfast but instead had coffee with roaches in it, juice machine didn't work, the biscuits were rock hard, the milk was rotten and sour . Asked for ice water and was told to get it myself or use hot water. They even locked us out after we left to go get breakfast, the room was filthy and wasn't cleaned properly, the sheets were dirty and the shower.

The hot water or telephone did not work in my room. The juice machine was broken during breakfast so we had to buy drinks from the vending machine.