It was difficult to find parking nearby. The lady behind the bar was too busy chatting to another member of staff to notice us standing waiting. Once we signed the relevant forms, we were asked what time we wanted to book a table for breakfast the next morning. She then showed us how to use the keys to the hotel once the bar was closed. After climbing 3 steep staircases that got rarrower, the higher we went & through several hallways & landings to different areas of the old building , we were absolutely knackered carrying our suitcases. So much so that we weren't prepared to climb up the 4th set of stairs to the top floor. After a phone call to the owner, the unhappy lady took us to a bedroom on the 3rd floor at the back of the hotel. Our room was lovely but lots of useless LARGE pieces of furniture. A big bookcase, but no wardrobe. A bureau, but no dressing table. Nowhere to hand our evening clothes except a hatstand which was useless. Nowhere to put our cases. There was one mirror on the wall, half hidden by a large plastic plant & the wall mounted TV. The bathroom was dated, mouldy, scruffy and impractical. When you open the door, you needed to step over the loo to get into the room. The shower, which was over the bath, had no pressure and no hot water. We had to keep the blinds closed at the windows because the neighbouring buildings could see into our room. We didn't sleep well because the bed was so uncomfortable. We both kept rolling into the middle due to the cheap mattress. Breakfast was very disappointed. No a**osphere, cold and dull room. The breakfast menu that was on our table when sat down looked quite nice, but it was soon snatched from us, and we were given the B&B menu, which was a very limited 2 choices. Full breakfast or fruit, yoghurt & mini pastry. We left The Bank Hotel very disappointed, hungry & tired. 2/10 We wouldn't recommend a stay here.
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