巴德呂特宮酒店

Один из самых великолепных отелей в Европе! Роскошные номера с потрясающим видом на озеро, безупречный сервис, кухня, СПА с волшебниками-терапевтами, локация прямо в центре деревни - редко когда такие качества собираются вместе. Но самое главное - персонал! Профессионалы в своем деле, они ни на минуту не забывают окружить вас своей заботой и вниманием. Добавим к этому роскошные декорации общих зон отеля (включая ретро Rolls Royce у входа где все туристы пытаются сделать фото) и более чем вековую историю создания и получим отель-легенду этого места. А еще открытием стал летний отдых в Санкт Морице. Оказалось что это очень интересно и есть чем заняться, при абсолютно комфортной температуре воздуха , когда остальная Европа изнывает от жары) так что горы это не просто зимний вид отдыха, но и летний, и, уверенна, что осенью тут особенно красиво

哇！哇！哇！難以置信的經歷❤️我愛上了並且感到驚訝。飯店各處的食物都很棒。飯店的服務是我體驗過的最好的服務之一，景色和氛圍…花了所有的錢，我肯定會一次又一次地再來！甚至不願意深入了解飯店的歷史，因為這還不足以告訴你一定要去看看❤️

我沒有住在酒店，但在他們的外部餐廳 Chesa Veglia 享用晚餐後，我獲得了絕對一流的體驗。這頓飯以一盤美味的松露巧克力結束，並被端上桌。它們太好了，我想買它們，所以第二天我就去酒店詢問是否有賣。禮賓員要我等一下，他叫了糕點師傅。等了一會兒， Stefan Gerber 來了，感謝我對他的松露的稱讚，為他沒有更好的包裝而道歉，並向我贈送了一整袋松露作為禮物。儘管我願意付錢，他還是禮貌地拒絕了，並堅持這是他的榮幸。雖然皇宮可能不喜歡我宣傳他們的員工正在贈送東西，但這是一流熱情好客和訓練有素的優秀員工的標誌。 Cheese Veglia的披薩也很棒，所以去那裡不要錯過最後的松露！

I had a bad experience with the gift voucher for Spa, that I ‘ve recived for my birthday but I ‘ ve lost the letter of voucher and hoped to find it. I didn’t find and that’s why I ask directly in reception…. She said she had inform herself about payment 2 years ago but I received a negative response :( How is it possible I ask to myself, it’s not about money but I thought that this is the Top hotel , and no metter about lost of the paper , but someone paid for me 🤷‍♀️

This past summer we returned to Badrutts Palace for our fourth time. In the past we had a wonderful time there and therefore were excited to return . Unfortunately we were not happy with our stay there. To start when we checked in with a confirmation from American express with the nightly price in US dollars we were told they would not honor it and charged us in Swiss francs instead-$130 more per night. At a cost of over $950 a night for a room in the summertime (Not peak season), we were given a tiny room which required an elevator then a walk down a long hallway and then a flight of stairs up to our room. Besides it being an extremely small room there was little storage requiring the use of luggage rack. With the luggage rack in place we could barely get by the bed causing me to trip over the bedspread when trying to get over to the window. We did request another room and were told if we were interested in an upgrade -which we were , we would be charged another $500/day which was over the going rate for that room. While I requested repeatedly to speak to the manager he only was available the day we checked out to speak to me at which point he took one day off our bill. He did reassure me he would take care of us upon our return, I just contacted him and his response did all possible to discourage us from returning (his response after listing some issues, "it might be challenging for us to provide the experience you are looking for. However, if you choose to stay with us again....) .!!!! Also be aware the "redone rooms" are done inexpensively on par with a 3 star not five star hotel.

我和我先生從澳洲來到巴德魯特皇宮酒店，這是一次非凡的經歷。工作人員的熱情和無可挑剔的服務讓我們感覺就像是過去時代的皇室成員。水療中心是一個亮點，提供令人驚嘆的按摩，真是幸福極了。看著雪花從舒適的旅館飄落，就像置身於童話故事裡。巴德魯特宮不僅是一家酒店，也是一個融合了奢華、熱情好客和迷人風景的獨特目的地。我們帶著難忘的回憶離開，並渴望再回來。