Very nice and friendly staff. The hotel service very good and clean. Lovely stayed. The receptionist at the arrival date was very kind, friendly and helpful. she resolved my issue quick with kindness. Very helpful 6 stars for her. Bar staff during evening and morning are very nice. My husband and I will come back definitely.
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Jamea Coote
2022年4月9日
Love it beautiful classy clean hotel... We been 6 times
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Shaun
2023年11月29日
The rooms are being modernised on the whole good finish. The windows should be better as do not silence trains running most of the early hours. Also the pillow choice , hard hard or harder . Would have been better to close and modernise the whole hotel instead of doing a wing at a time .
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Frans H
2023年12月19日
Although we were told that there would be works going on and that there would be Afghan refugees, these issues were not interfering with our stay. Staff vey pleasant and helpful
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Matthew Coates
2023年11月14日
I found the staff to be very elusive! I had to look for them for service. Once found they were very friendly however I found this frustrating.
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Bruce
2023年12月20日
Hotel was very good,close to where we wanted to be.breakfast and dinner very good .could not fault this hotel
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Jitu
2023年10月27日
I enjoyed my stay, the hotel is going through refurbishment currently and I’m sure it will be perfect once the refurbishment work is completed
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Gaby
2024年1月7日
Lovely hotel, staff were all friendly and accommodating. Would definitely recommend.
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Louise
2022年8月29日
Customer service was excellent, bar staff were excelle t.....their willingness to please was way above standard.....unfortunately the restaurant let them down on this stay as they messed up our meal feom staryer to main course, but overall was still a lovely stay...would definitely come again