薩爾瓦多Magazine Luiza附近酒店

The Novotel Salvador Hangar Aeroporto best features are its location near the airport, newer facilities than most properties in Salvador, and it operates under the ACCOR hotel brand. Despite these advantages, I must report a unacceptable experience during my stay December 28th to 31st 2022 followed by deplorable managerial customer service in response to verified and documented service failures. I have reported these issues to my travel agency, my corporate travel unit, and my personal travel networks. As I discovered this property using Trip Advisor, I have decided to report this matter for the benefit of my fellow readers. I do not recommend this property for business travelers nor cultural tourism travelers (especially not those seeking afro-Brazilian tourism or those welcoming to the African diaspora). I share some reasons herein: • Unreliable Service: During my stay I experienced one major internet outage over six business hours, as well as minor room outages (less than 30 minutes) on each day of my stay. This hotel was advertised as catering to business travelers, but the hotel provided no updates when internet would be restored despite repeated requests. I did not receive any support to manage the disruption to my teleworking, and personnel were unable/unwilling to facilitate solutions (At one point, I was recommended to use the free internet of one of the shopping malls. Imagine carrying expensive computer equipment to what my taxi driver warned was a “high crime” area). Sadly, the ability of the reception staff to identify solutions was more unreliable than the internet service. • Poor Room Quality: This hotel advertises rooms of high standards of quality, and I am sure many receive good rooms. However, I received a room that was both substandard quality (bathroom sidings and interior furniture water damaged, door malfunction, refrigerator malfunction) and pollutted by the buildings HVAC exhaust being poorly designed, allowing exhaust to flow against rooms on the lower floor (high noise pollution noticeable when sleeping). I believe most guests do not have this experience, as the issue likely affects few rooms on the lower floors. However, when choosing this property, one must ask the question, how does the receptionist decide who receives these rooms which experience high dust inflow and high noise pollution (I have videos and photos available upon request). Why are some customers placed in quality rooms, and others assigned to substandard rooms (noting the hotel has standard room types based on bed requirements)? Why did this hotel property assume that one of their few afro-descendent customers would accept the worst room in the property? • Deplorable Managerial Level Customer Service: Upon checkout, a customer service representative noted my dissatisfaction with my hotel experience, and asked if I would be willing to receive inquires from hotel management the next business day. I did not have confidence in their customer service bu

誠實的酒店- 新建的公寓- 好的曼哈咖啡館- 和適合酒店的遊- 位於巴雅購物附近- 容易進入城市主要走,醫院及心的合作者

The Fasano is located next to the Pelourinho, the UNESCO World Heritage Site. This means you can walk to the main sights easily. Old building, nicely renovated, now in modern style. Rooms tend to be on the small side, but are nice and have all you need. Nice rooftop pool with small bar, great views. Breakfast is very good, good choice and good quality. Lunch is ok, but nothing special. Most staff members are very friendly, they try their best to accommodate your needs. Yes there are some hiccups in the service, things got forgotten etc, but as they are very friendly you can live with it. Probably one of the better Fasanos, compared to others, here the staff pay more attention to details and are more client focused. I can recommend this hotel for a nice stay in Salvador, probably the best option in town. I would like to thank Janine, Maria and all other staff members who did their best to make my stay a very nice one.

我和我的家人在2022年8月住在Wish,房間互連。這對我們來說效果很好。大堂面積很大,通風,裝飾精美。游泳池區看起來真的很好,但不夠溫暖,我們無法使用。健身房很現代,設備上有很多選擇。在酒吧喝毛羅雞尾酒度過了一個愉快的夜晚。我們在11級分配了房間,所以我們可以看到城市的完美景色。只是希望窗戶被打掃乾淨。我們的視野有點陰!有一次我們在公園外面播放音樂,供我們聽!另外我們看到一些小夥子踢足球。房間大小很好。牀超級舒適,枕頭選擇很好。裝飾有點累,可以補充新鮮。到達時房間裏有一種發黴的潮溼氣味,我們打開窗戶決定這樣做。這一定是由於冬天天氣溫暖潮溼的緣故。每天早上的早餐很美味,有很多選擇。只是希望他們有一些基於植物的替代品。例如豆漿、人造黃油等。Wish 酒店外面是一個公園,如果你想早上散步/慢跑,那是一個巨大的紀念碑和噴泉。孩子們的操場旁邊有市政會議練習機。我們很幸運地看到卡波伊拉的訓練正在進行中。除此之外,沒有其他的東西。乘出租車去巴伊亞購物中心就可以到達-這裏一樓的美食廣場-東方,意大利和巴西。還有一個兌換貨幣的好地方。現金在這裏是國王!praca dasa,Pelourinho,Rio Vermelho等旅遊景點都在1.5英里外。酒店出租車接受卡付款。這真的很方便。從街上隨便打車時要準備好堅守親愛的生活。有些開車像瘋子。我們從機場到酒店的出租車就是這樣。也許它值得與Wish預訂酒店接送。總的來說,如果我能買得起法薩諾酒店,我會選擇這裏,享受豪華和位置,但如果你需要在口袋裏更輕鬆一些,遠離旅遊區的瘋狂,我會選擇巴伊亞的瓦希德酒店非常感謝第一次在薩爾瓦多度過美好的時光。

We come from Germany and this hotel was recommended to me in advance by friends. And it is really great! We also recommend it very much! The quiet location directly on the beautiful beach is paradise! The owner welcomed us very warmly and always took time for a nice chat with us and had helpful travel tips. The service is great, the staff very friendly and the food excellent! The incredibly varied breakfast is prepared with love and offers every day different delicious highlights. The hotel is the perfect place to relax by the pool or sea and really enjoy yourself! We will definitely like to come back!

我曾多次入住這家小酒店,我認爲要成爲3星級的,海景房間,有的有陽台,謝謝觀光,室很寬。他的最好的東西是下午的早餐和,下午提供的餐,有和沙拉的選項。該位置是薩爾瓦多最好的,一個海邊的區,但後面有豐富的餐館、酒吧、博物館、古宮和許多東西要看,真可,前面的海灘不。在幾分鐘的公共汽車或出租車,你就可以到達佛蘭戈海灘,這個城市中最好的之一。

對於所支付的價格,價值是例外。位置安全,距離海灘5米(大約是酒店可以到達的距離),距離超市,餐館和其他設施步行幾分鐘。與Rede Andrade酒店一貫的情況一樣,早餐種類繁多,規模龐大。這家酒店分店比我在薩爾瓦多住的另外兩家好得多,大堂區舒適,外面有休息庭院。雖然我的房間被曲解爲“公寓”,當它是普通房間時,我很好,因爲價格很低。我有一個海景,房間包含必要的功能,即冰箱,電視,熱水淋浴,交流和毛巾/肥皂。WiFi很糟糕,雖然房間里根本沒有信號。除了後者,一切都很棒,工作人員也是如此。會推薦100%

We arrived tired from our journey but I have to say that the staff has been very considerate toward us and made every arrangement possible for us to have somewhere to say and relax until our room was ready. They even managed to get our room ready earlier. Breakfast was good and with a great variety The building is very old and sometimes seems not cleaned. There is a lot of moisture and the rooms could use some renovation. The mattress and way the bed was done was far below our expectations as well (photo below) We were highly disappointed to find our the sauna was closed. I had bother calling the hotel the day before to ask them before booking. I was assured on the phone that it was working when in fact, it was not.

在預訂時,我沒有注意到選擇的房間甚至沒有早餐,因爲我同時在幾處搜索,而且在忙中沒有檢查。到了酒店,直到支付我的入住後,我被告知,你會付額外的早餐(70/casal/dia)。我當時在APP上搜索,看到,同一期訂單的價格正是我付的價格,但早餐甚至是,我問了官員是否可以取消訂單,再在APP上收取甚至咖啡,但這被我否認,原因很,我不得不用預訂平台解決(在FDS中,沒有什麼解決的)。第二天,我質疑了另一個官員,他還給出了更無關緊要的證明,我可能會失去我的錢,不得不支付全部預訂。簡言之,他們沒有給我一個合理的案子解決辦法,他們沒有準備設置經理或某人來分析案子,到今天爲止的TBM預訂平台沒有給我答覆,我終於在酒店附近裏喝咖啡了3年我們在那裏的4天裏,我只要求在同一時期的咖啡app上看到的價格應用,因爲如果我們必須將70/dia納入預算,我們就可以有其他酒店選擇。在這些假期裏,我們所經歷的救命是我們計劃住在兩個不同的期,第二個是非常棒的。

酒店是美麗的!位置很棒,接近無數餐廳選擇,酒吧。早餐很棒,它有各種各樣的品種,麪包,蛋糕,水果,區域選項如,土,蛋糕,蛋糕,可樂,我的天哪,一切都很美味。至於房間,我們也很喜歡,牀和都很棒! 我建議,我們已經想回去