Excelente oferta en la isla de san Andrés , muy buenas habitaciones y áreas comunes , la zona de piscina es muy discreta y permite el descanso . Minucioso cuidado en los detalles de la habitación , la hacen confortable . Los desayunos generosos y de gran gusto . Personal con sentido de pertenencia hacia el Huésped.
Very good hotel. The rooms are very comfortable and all have a spectacular ocean view. Although at this time there may be some inconveniences (especially with the elevator) due to the remodeling, the vast majority of services are available. The breakfast is good but could have a little more variety. A short distance from the hotel there is a wide variety of dining options. Lots of types of food and for all budgets. The Hotel has a small private beach. The best beaches are less than 10 minutes away on foot. or you van rent an small car and do the tour around the island. It took 3 hours. Very friendly staff that solves any question or requirement.
We are a family of 3 and stayed for 5 nights. We also had our baby travelling with us. The check in process was not quick and took way too long. As I do not speak Spanish, it was very difficult to communicate as they did not hire very many bilingual staff. Very lucky I had my Colombian spouse and family with me. This resort is very much geared to Spanish speaking visitors only. As this is the so called “best” resort on the island, you would think they are expecting visitors from all over the world. The resort stated that it had multiple restaurants, yet nobody working there told you anything about the restaurants or how to even reserve a spot. Did I mention yet that only one restaurant has air-conditioning? This will be the only place on the resort that you find an air conditioner, other than your room. After attempting to sign into the extremely bad Wi-Fi, I was able to self teach myself how to look into booking a restaurant. Turns out if you don’t book it by 10 AM then you will not get a spot for dinner which we’re 6:30pm or 8:30pm options. But this has nothing to do with space or occupancy because when we did eventually have a dinner at the restaurant, there was plenty of seats still open. Maybe this is because nobody knows how to book a spot? I digress. The rooms were decent, clean and the air conditioning functioned very well. This was a plus. The buffet was decent and had a variety of food each day. Unfortunately, the entire week we were there, they did not turn any of the large fans on so you were basically eating in a sauna of 40° and 90% humidity for each meal. I love some heat and that is the purpose of going on a vacation like this, but you would expect at least during meal time to have some circulating air while you relax off the beach. Especially with a younger baby, some time away from the heat to cool off would have been nice and healthy for the baby. The beach and the water views were some of the best in the world. The island sure lives up to its natural beauty and the people we very friendly. Overall, it was a great experience, however, this resort is very very limited with entertainment options. You absolutely get what you pay for on this one.
The staff was very professional and friendly. The rooms were very clean as well as the hotel. The hotel is conviently located near shops, boat tour excursions, the beach as well as jeep and motorbike rentals. Even though alcohol was included, they did not carry topshelf liquor which is the only cognac that we drink, Remy, Hennessey or eve a MacAllan whisky.
訪訪客O hotel é bem novo. Muito limpo e cheiroso. Tem uma bela decoração. A piscina usamos todos os dias quando voltávamos dos passeios. Os funcionários Mono, Stefani, e Dari, desde a nossa chegada, foram muito gentis e atenciosos. A equipe de limpeza foi muito simpática com a gente. No café da manhã a Listh sempre nos recebia sorrindo. Recomendo e voltaria com certeza absoluta a esse hotel. O único detalhe (que para nós não foi surpresa, porque já sabíamos) é que o hotel fica quase 2 km do centro (onde ficam os restaurantes). Para quem não gosta de caminhar ou desejar sair para jantar à noite, tem que pegar um táxi ou alugar um ”mule” ou uma moto. Os táxis cobram em média 20000 COPs para fazer esse trajeto. A praia fica próxima, porém, tem que dar uma caminhada de aproximadamente 900 m.