智選假日套房酒店聖安東尼奧NW -醫療區的評論

When we checked in @ 3:30 we were told our room wasn't ready (had reservations) and it would be about 45 minutes or we could take another room, ok. The room was dirty. Had to call housekeeping to clean up hair on the floors. No clock or phone in the room, and not alot of lights. Shower head was broke and no stopper for the tub to take a bath. Was not comfortable at all. Sorry about this review because I do like your hotels, but this was bad. And the window shades were broke, couldn't open them.

VERY helpful, friendly front desk clerks and housekeepers(although ALL our HKs spoke extremely broken or no English) We were able to check in a little earlier. Housekeeper service every 5 days, we stayed 3 nights and were able to REQUEST and RECEIVED any cleaning/items needed. Wish free breakfast lasted during the entire morning at least until 11am. Carpet stained, bedspreads had small stains. Dont leave beverage cups on nite stand - overflow of ants. All in All, I will stay again.

The room was really nice except the air conditioning unit had a really bad mildew smell. I tried to get another room but nothing was available and the hotel receptionist mentioned they would send a mechanic but never did. Now I’ve been sick since leaving the hotel and I have a feeling it’s from the hotel room. The service and staff was great but they need to do something about cleaning the air conditioning units because now I have an infection that started during my stay.

The first floor near the exit doors it’s impossible to stay in. The exit door it’s very loud when people go in and out. Disturbing Higher floor was better…. Coffee maker was not working, they gave me a serving one that didn’t work either 😢 thanks for the employee of the morning shift that was able to switch rooms for us.❤️

Overall, our stay was good. Comfortable beds and mostly clean. Our shower didn’t drain and the breakfast didn’t have a lot of options though.

Never got to stay since they cancelled our reservation without notifying us. They said there was an issue with the credit card and instead of retrying, they just cancelled our reservation.

The hotel was nice and clean, the breakfast and coffee were really good, AC in my room was an old unit and and very difficult to set to a comfortable temperature.

It's disappointing that they charge $250 deposit for those that live within 50 Mi radius of the hotel

It was very clean and comfortable did not have any problems. Staff was friendly and helpful. Breakfast was great and the time to check out 12 A+ thanks for the hospitality. Would definitely come back again.

Definitely not worth the price, the room smelled musty like the hallway, the water pressure was a joke, the a/c was lackluster, the pillows were shoddy and the carpet was staind. Never seen a place that didn't serve waffles or pancakes til this stay. Would not recommend and will not be returning, even if it was comp

The location was good. Unfortunately the property itself is very dirty. Our room was still dirty and there was a particular smell coming out of the AC. It was like a mold or a mildew smell. The carpets were badly stained and our toilet didn't work properly.

Did not stay there—-did not get past he front desk clerk! Awful!

walked in room and smelled musty, not too bad but enough to notice every time walked in room

I like the hotel, it’s in great condition but in the outside there’s people who doesn’t seem to be doing something productive/positive. Maybe it’s just my perception.