達納波茵特聖胡安卡皮斯特拉諾Residence Inn 酒店(Residence Inn Dana Point San Juan Capistrano)

Excellent location , friendly reception, room is clean. Would stay at this hotel if visiting laguna again.

The pproperty was very close to lots of good restaurants, grocery stores, retail stores and more. There was even a Costco just down the street. To most places, it was about a 6 min drive. Not close enough to places to just walk but syill very convenient. I loved that it was a pet friendly place. I did not have a pet with me but I saw plenty of dogs; and i was pleased to say that the property was very clean and very quiet. Definitely would stay again!

This property is right by a commercial railroad track. Because the property has not applied to receive a quiet zone residential status with the city, the freight trains are required by law to honk their horn three times while passing by the property. If you don't want to wake up at 3am to the tune of a freight train horn with tracks right by the property, don't stay here. The whole property shakes when a train goes by. The horn will wake you up.

This hotel is nice and clean but there is no disclosure of it being next to a train station that runs 24/7, it was so loud in our room if felt like it was right below us and coming and going every 20 mins through the night Also the room has a bad smell like someone smoked there or there were smelly pets or pee. This is not an 8.6, should be 1 * hotel due to this fact.

The tops of the cabinet drawers in the bathroom/bedroom were super dusty There was a pink film around the drains of the bathroom sink, shower area The faucet had a lot of soap scum. A lot of hair around the corners of bathroom areas. There was a kitchen sink but no dish soap. The pool was really cold The sidewalks badly need a good pressure washing. Lots of stains, gum and leaf's everywhere on sidewalks. The front desk staff gal over explained everything when asked a Yes or No question.

The hotel room is directly next to the train track which runs twice every evening past 11:00 pm. This made for a noisy, disruptive evening. When turned on, the air conditioner makes a very loud humming noise that cannot be ignored. The noise stops when the ac is turned off. Fortunately it wasn’t a warm weekend but I can imagine as soon as the temperatures go up, the ac unit motor is going to be extremely disruptive. Being on the first floor there is a view of Costco parking and no peek of the ocean as stated by the front desk. The rooms were clean, stocked with basic kitchen essentials like cups, dishes, and silverware, along with a full size refrigerator. There is complimentary breakfast served.

This hotel would be fine if you do not need internet. Even our phones barely worked and the TV buffered. Also, if you are disabled beware that what they call an ADA room is not modified. I asked for us to be moved to an ADA room because the toilets are really low and there is nothing to hold on to. The room they moved us to was on a different floor and I would guess that it was the farthest room in the hotel. This ADA room was exactly the same as their non ADA room. It also had no rails by the toilet and it still had a small step up to get in the shower. The doorways were large but the furniture was placed such that a wheelchair would not be able to get by. The positives were that the staff was very nice and our bill was adjusted. When you have a handicapped placard they waive the parking fee of 16.00 a day but it does not happen automatically or it did not in our case. They provide a free breakfast of the usual eggs, toast and sausages, etc.. The lobby is nice but the rooms are popcorn ceiling, 1960’s style. I thought that the 200 plus that I paid was steep for what we received.

The room was very nice and spacious. The street the hotel is on is very busy. It is very hard to exit the property, especially if you want to turn left out of the driveway.

First, the hotel (Residence Inn at the Marriott, in Dana point), was not up front. Parking was charged each night. Service cleaning was not done, I had to call several times to get the room tidied up. Not worth it!