The Legacy hotel presents well. Physically, in nice condition and it is clean. What we did not expect is the lack of services. From something as simple as getting ice, (you must call room service and it takes a long time to get any service) No ice machine is not great in my opinion. Secondly, we could not access any of our channels on television. Fire stick or Roku stick are not allowed: there’s no access to Netflix or Prime or Hulu. The only thing you could access was knowing the number/channel being offered but no lineup or times or titles for any of the channels. You could buy a movie for $16: they had 24 titles to choose from, and we had not heard of a single one of them. Nothing current, nothing trendy, and nothing at all intriguing. The people who work there are quite nice. The general manager was very apologetic, and stated that they are still new and working through all of the issues. They are three years old and they are still considering themselves new and have very easy fixes to the complaints that we had. Parking is $30 overnight and they have a huge parking lot with many empty spaces. Not sure why the overnight parking charge. While these complaints are pretty low level; it just goes to show that our expectations were not over the top. We had a family member having heart surgery at Scripps hospital and was a place for us to stay and unwind after returning and the fact that we couldn’t access any television shows that we like to watch was really disappointing!
翻譯