聖佩德羅-德阿塔卡馬Mirador de Kari - Piedra del Coyote附近酒店

沙漠中的綠洲。進入唐勞爾寬敞廣場時忘記卡拉科爾斯街的喧囂。地方人員配備很好,房間乾淨舒適,工作人員非常樂於助人。對超過包容的Patricio大喊大叫。看到一天後泳池活潑清爽。下次去阿塔卡馬,還住這裏。

一些工作人員非常友好和樂於助人,位置很難打敗。很好說話/理解一點西班牙語,因爲不是所有的工作人員都說英語,但他們的態度很好。

We have found the service to be extremely poor. Noone to welcome us at the door. No assistance with our bags - my husband had to carry them all a big distance from the car so they didn’t get dirty. At reception we had to wait a very long time to be served. No welcome from reception staff- two females surly and unwelcoming. No welcome drink. Then had to wait and wait some more for our room. There seemed to be only one very overstretched staff member on service across hotel - bar, pool, pool bar and room service. Not enough staff. In room, room nice enough and matches photos. Comfy bed and nice outdoor patio. But shower head broken, so only good for short people. At pool, water murky and film if sun teen visible on top. Very loud generator right beside pool and spa. Just very poor really. For the price you expect better

The front desk staff are friendly but don’t fully explain the basis of ones stay. We were HB and you either have a choice of their 3 course fixed menu or you can take the wider menu and have a credit against your meal cost, the latter a far better option. We only realised when we took lunch on our third day and were handed the menu we had had for the last two evenings. Housekeeping is excellent, room was always remade well and turned down at night. However this is not a 5* hotel and given we paid effectively $600 per night genuinely overpriced. I would not stay here again but that is both because the value offer is sub par for what it is and there are plenty of other hotels in the area and also because they genuinely do not understand customer service. Also the pool area is tiny with very few beds around it so for the few hours you may have when not on tours you really don’t have anywhere to relax aside from your room. There is a nice outdoor dining seating area but only one table has shade at lunch. They do offer breakfast bags if your tour starts before they do which was good and they also have bikes you can use if you want to explore on wheels. Walkable to the main area of town in 5-10 minutes, location good. Be careful as you cannot pay by US$ debit card (Revolut, Monzo cards not accepted), the T&Cs at the time of booking sent by the hotel stated that ‘at the time of check in a credit card will be requested as a guarantee or another method of payment’ this is not an issue and is standard and I gave a credit card. Also their T&Cs stated ‘the national sales tax (19%) may be charged at check out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP) and present a valid passport along with the migration card that they received upon arrival int eh country at check in’. So where does this state that you cannot on check out use a debit card in US$ which is accepted universally across all of Chile, it does not state this anywhere. When checking out and presented with my hotel bill I was asked to pay in US$ ($2436.43) for our 4 night stay. I handed over my debit card and the front desk lady tried to take payment but said that a debit card in US$ would not work! She then told me that I could pay in Chilean pesos. So I converted the US$ to Chilean Pesos in front of her on my debit card (incurring fx charges) and then once I represented the card she then told me that I would now have to add 19%, where in their T&Cs is that stated!! So having been told that the T&Cs were actually incorrect and now having incurred over $50 of foreign exchange charges for no reason, I then paid using a credit card which has its’ standard fx charges. Yet NOI hotel T&Cs are not accurate. I raised a complaint via an email and it took over a week for the hotel to come back and not acce

酒店的體驗不錯!我們在樓呆了4天3夜。太舒適的空間,牀。水不熱,只冰,有一天不出水。此外,屋頂還很冷,加熱器也無法完成這一功能。簡娜和菲利普隨時都願意幫助我們,這不是令人不快的經歷,相反,他們總是以最佳態度來滿足我們的需求。儘管有不利,但我還是建議它以位置、友好和空間爲例。

房間非常乾淨整潔，有爐子、玻璃杯、平底鍋、冰箱、免費飲用水、電視和空調。後者在午夜關閉......但我們沒有錯過它，因為當時天氣比較涼爽。地點很好，步行5分鐘到主要街道。多娜·羅莎娜 (Dona Rosana) 非常細心且樂於助人。由於行程很早，他前一天晚上帶了咖啡給我們。

Excelente hostal, excelente atención de parte del personal, siempre ayudándonos eficiente y rapidamente. Pero sobre todo destacamos la limpieza y lo impecable, algo que para mi compañera de viaje y a mi no es muy importante. Los baños compartidos, la cocina y espacios comunes impecables. La ropa de cama igual. Nuestra estadia ahi hizo de nuestro viaje aun mejor. Muchas gracias

We stayed at the Nayara Atacama resort for 3 nights as a family of four. Overall, I liked it enough and don’t have any terrible complaints, however I rate it a 4 out of 5 since it could be a lot better. The property is beautifully situated. It is near the town of San Pedro, and close to many excursion sites. The hotel certainly offers lots of options to take advantage of this. The rooms are spacious and well appointed. Excursions were great with the tour guides being very helpful and entertaining. Most of the time we were on our own with a tour guide for excursions. Why a 4, not a 5? We felt like there were a lot of little things that were annoying - and it added up. In fact, I would rate it lower if it weren’t for the fact that every single staff member has done an amazing job. The team just makes such a huge difference. Any request or question - they were all immediately happy to help. First, a fairly minor point -- you are essentially forced to book your excursions before you even see the room. After a long day of flights / travel, that’s not ideal. I recommend that you contact them ahead of time and figure out what you want your schedule to be - because there are many options. Second, the meal times are completely out of sync with both excursions and the spa schedule. For example, first half day excursions all end at around 12:30 but lunch doesn’t get served until 1:30. So you get back tired after a trip and have to wait for an hour to get food. The worst part was at dinner - we had to rush through our meal (only starts at 7:30) to make the 8:20 astronomy hike. We saw several other families doing the same and complaining that it was difficult to finish a meal in 50 minutes. And the spa closes at 9, which means you can’t ever go after dinner. Yes, there is a limited bar menu but we just found all of the scheduling to be incredibly inconvenient. This is especially true for kids. It would be such a simple fix to extend the meal times and create a more relaxing mealtime atmosphere for everyone, instead of adhering to a random and rigid schedule. Third - and this is the biggest negative -- my kids were utterly disappointed with the pools. These were probably the worst hotel pools we’ve seen, unfortunately. They are super tiny - and all but one are freezing cold. One of them was getting redone while we were there (and the smell from construction was strong) and the only heated pool was dirty and they kept trying to clean it… but it was pretty green. I think it is fine if adults just want to relax by the pool (in which case there are plenty of quiet and secluded spots) but if you are traveling with kids, it is just not the place for swimming. That isn’t great because kids get tired on excursions and a nice dip in the afternoon would be perfect. I probably wouldn't have booked this resort if I knew about the pool situation. Overall, definitely a decent place to stay in Atacama. I would just be aware of some of these minor issues so you ar