The Residence Inn does not recognize paid reservations booked on Orbitz. They try to send you back to the airport which could take an hour in traffic to another hotel. Huge hassle to get a refund after you find another hotel on your own. Do not book rooms at the Residence Inn on Orbitz. The front desk makes derogatory comments about using Orbitz. After two hours of wasted time, Orbitz did help with finally getting a refund.
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