加州人酒店(Hotel Californian)

Beautiful, spacious and clean room. Hotel location is perfect -- a block to the beach and great restaurants and bars within feet of the hotel plus, plenty more to choose from by simply walking up State Street. The Goat Tree restaurant which is part of the hotel was excellent.

This property is advertised as 5 star and charges prices to match. Our experience was average at best. We are well traveled. The customer service was lacking and while friendly, did not feel professional. Too laid back and unattentive. We stayed in the main building and so had to walk across State street to use the pool. The pool and hot tub area were littered with trash and not picked up regularly. There was a strong sewage smell our entire stay, which may be out of their control, but certainly is not disclosed. Delayed response (the next day) in cleaning up pool area after we brought it to their attention. When we booked, we had messaged with staff who had planned a special surprise for my spouse in our room upon check-in. They forgot this and so we had to call down for it. There was no info given on how to procure filtered water and ice. No water bottles were in our room upon check-in. We received a different room than what we booked online. No one greeted us as we entered or exited the hotel, or asked how our stay was going and if we needed anything. In-room dining closes at 8pm and their restaurants have limited hours other than the Goat tree. The only positive for us was the proximity to the Funk Zone. We would not stay here again.

Overall we loved this hotel- we only had one experience not so favorable-my husband purchased several post cards, hopeful to mail them to a few family members-we went to the front desk to see if there were any stamps that we could purchase- a very young female reception desk attendee told us that they could mail the postcards, but did not offer to help us find stamps. We ended up finding out from a staff member at Santa Barbara Winery that the local visitor centers sell stamps. It would have taken so little effort for the female reception to offer this service to us- otherwise all was great- the little extra service would have really impressed us-

Beautiful property but somewhat over-priced considering how difficult it was to find ice, coffee, and get room temperature right. It’s like Santa Barbara: expensive doesn’t automatically get you great value!

Lovely hotel and lounge , nice staff , The restaurant Blackbird needs to update its menu, if it is Marrocan fusion then make it so.

We loved the look and decor of this hotel. The staff was very responsive and friendly too. We liked the courtyard area to relax and people watch and visit with our friends and family who met us at the hotel!

We enjoyed our stay. We had a close view of the 4th of July fireworks from our balcony. There are many restaurant choices right down stairs. Only one block from the beach and pier. The Nespresso shots were something different.

We love Hotel Californian but this time we found our room to be small for the price and very noisy. (next to pool & parties & receptions on our roof top above our room.) A little disappointed this time around.