帕姆代爾希爾頓花園酒店(Hilton Garden Inn Palmdale)

Good place to stay, hotel is surrounded by various facilities

Pool was super dirty. And the next day you would think they'd have it cleaned but it was even worse. So we didn't bother going in again, unfortunately. I also slipped and fell in the shower. The mat that's supposed to be on the tub floor was hanging in which I didn't see, and the minute I put my food in I slipped. Breakfast was good, had good options. Staff was very friendly, and hotel is very close to plenty of restaurants and to the mall. The room was just okay, nothing too fancy. I was really just there for the pool so the kids could enjoy, but it was just too dirty, it had cockroaches and eyelashes,hair and you could see grime. Would I go back?, no.

I wasn't impressed for being the Hilton it was awful. Big water bugs and the pool had water bugs in it. No jets in the hot tub the card key has to keep trying to get in the building. All together I was Extremely disappointed for a Hilton experience.

horrible check in experience, they didn't have our rooms in their "system" the manager that day (didn't get her name because she didn't even bother coming to talk us) told her worker Adam that it was *******'s problem and to contact them to find out why Hilton didn't have our reservation. I have been booking with ******* for years at numerous properties and this is the first time I experienced this stressful situation. Thank goodness ******* came through as always. Customer service at this hotel ******!

A lot of old finishes. Wall paper pealing off very noticeable and everywhere. Lots of holes in the hallway ceiling for some type of repair but not patched properly just placed plastic covers on them. Smells a bit damp. Aside from looks and smell its is a good location for shopping, dining and entertainment

I am writing this email, for the reason that I was the night of January 28, 2023, in hotel Hilton garden Palmdale california and everything had gone well, but when we prepare our belongings to leave and check out, I noticed that in the bed was a rat waste; rats are transmitters of various diseases, my husband and I worried about our children but fortunately it was not their bed, however I hope not to have any consequences in the family health for this situation, I send you the evidence and I hope you can put more care, really pay attention to this and we can continue being guests of your hotel. I need an answer on asap.

I regularly use this facility for out-of-town business consultants, as it's at the mall and has a variety of options for dining and entertainment. This is a clean and well maintained facility, and Hilton brand locations are standard for this.

It was amazing. Very quiet.Very clean. Staff friendly. Breakfast was yummy. I was there for a fantastic wedding.Loved the free coffee in the lobby, you don't see this often in hotels anymore. Great job Hilton!

Occupants of room on the floor above were up all night and into the morning walking around making noise. I had to move rooms at 4:00 am. Not happy about that at all. Staff was helpful, but did not offer a comped room or any compensation for inconvenience .